Operations Associate
Broadridge
Engineer 2, Excellence in Operations
NBCUniversal
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Colorado, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $63,544 - $104,848 per year
Job Level
JuniorMid-Level
Tech Stack
FirewallsSwitching
About the role
- High-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support
- Hands-on IP router/switch/firewall/SDWAN customer premises equipment
- Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
- Optimize the network and systems services and troubleshoot any network performance issues
- Responsible for the service provision and monitoring of the network infrastructure to company standards
- Works directly with customers to troubleshoot and resolve network issues
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance
- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Requirements
- Bachelor's Degree
- 2-5 Years Relevant Work Experience
- Hands-on experience with Fortinet SD-WAN solutions is highly preferred
- Exposure to Cisco and Juniper routing platforms
- Strong understanding of internetworking design principles, routing, and their practical applications
- Familiarity with Layer 2 and Layer 3 internetworking technologies
- Experience with firewalls such as Fortinet, Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms
- Experience with Cisco switching and routing environments
- Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required
Benefits
- best-in-class Benefits to eligible employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IP routingswitchingfirewallSD-WANLAN designWAN designnetwork optimizationtroubleshootinginternetworking design principlesLayer 2 technologies
Soft skills
customer-facing supportindependent judgmentdiscretionproblem-solvingcommunication
Certifications
Fortinet NSECCNACCNPFortinet ExpertCCIE
