Benefits Product Specialist
Nayya
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $130,000 - $190,000 per year
About the role
- Serve as the internal subject matter expert on employee benefits for product, engineering, and design — fielding questions ranging from "how does stop-loss work" to "what does a TPA actually do with this data"
- Build and maintain living documentation on benefits concepts, plan mechanics, and industry norms so the team doesn't have to re-research the same ground
- Review product specs, user flows, and engineering designs for benefits accuracy and flag gaps before they become expensive mistakes
- Work directly with PMs and engineers to translate benefits complexity into clear, actionable product requirements
- Own benefits research so the team can move faster — no more engineers Googling "what is an embedded deductible" mid-sprint
- Help define the "right" answer on ambiguous benefits questions where there isn't one standard, and give the team the confidence to ship
- Build and iterate on benefits-related prototypes using AI tools — you don't need to write production code, but you should be comfortable in a low-code / AI-assisted development environment
- Identify opportunities where AI can improve how employees understand, select, and use their benefits — and bring those ideas to the table with enough specificity to act on
- Stay current on how LLMs and AI tools are reshaping benefits delivery and bring that perspective to Nayya's roadmap
- Run informal benefits education sessions for product, engineering, and sales teams
- Help onboard new team members on the fundamentals — and the nuances — of how employer benefits actually work
- Be a resource for customer-facing teams navigating complex employer or member questions
Requirements
- 3–8 + years of experience in employee benefits — consulting, brokerage, carrier, TPA, HR, or benefits technology
- Genuine fluency in the fundamentals: fully insured vs. self-insured, stop-loss (specific and aggregate), underwriting, claims data, plan design, COBRA, FSA/HSA/HRA, and EOB interpretation
- Familiarity with how employers actually make benefits decisions — renewal cycles, broker relationships, plan benchmarking, and the role of the CFO vs. HR in those conversations
- Comfort with the messiness of real-world benefits data — inconsistent carrier feeds, plan mapping challenges, formulary changes, and network nuances
- Experience working in or alongside a product or technology team — whether as a technical PM, a benefits tech implementation lead, or a consultant who's done deep work with HR/benefits platforms
- Ability to translate domain expertise into crisp, actionable requirements that engineers can build from
- Self-starter mentality: you're comfortable making judgment calls, driving toward clarity, and operating with ambiguity
- Demonstrated use of AI tools in your workflow — ChatGPT, Claude, Copilot, Cursor, or similar — and genuine curiosity about where they're headed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee benefitsstop-lossunderwritingclaims dataplan designCOBRAFSAHSAHRAEOB interpretation
Soft Skills
self-starter mentalityability to translate domain expertisedriving toward clarityoperating with ambiguitycommunicationeducationteam collaborationproblem-solvingresourcefulnessleadership