Navy Federal Credit Union

Assistant Manager, Training

Navy Federal Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: North Richland HillsTexasUnited States

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Salary

💰 $96,800 - $141,600 per year

About the role

  • To assist in the planning and management of the functions of a multi-location full spectrum training operation.
  • Manage the implementation of complex projects and training of learner centric curriculum.
  • Ensure learning solutions and programs align with strategic business initiatives and that they achieve business and training objectives.
  • Oversee proper allocation of resources used for the development of a skilled and capable workforce to include the success of branch employees through professional development planning.

Requirements

  • Significant experience in evaluating the effectiveness of courses and learning products and delivery methods
  • Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Supervisory or management experience
  • Review daily operations and project plans, and make recommendations/solutions to manager to implement changes/corrections
  • Working knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing alternative corrective actions
  • Significant experience in leading, guiding and mentoring others
  • Research, gather and synthesize data; present conclusions and recommendations to management and/or team members
  • Experience in budget forecasting and cost benefit analysis
  • Effective skill resolving conflicting requests and meeting changing requirements
  • Advanced skill exercising initiative and using good judgment to make sound decisions
  • Effective developing and implementing programs in a leadership role
  • Effective skill in building strategic and execution-focused plans and alliances with partner leadership
  • Advanced skill recruiting, retaining, coaching and motivating employees to achieve production results
  • Advanced organizational, planning and time management skills
  • Advanced skill interacting tactfully and effectively in difficult situations
  • Advanced verbal and written communication skills
  • Effective skill building effective relationships through rapport, trust, diplomacy and tact
  • Effective skill communicating with all levels within an organization
  • Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
  • Strong analytical, planning, organizational, and problem solving skills
  • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
  • Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
  • Effective skill in the use of PCs and related software packages
  • Bachelor's Degree in a related field, or the equivalent combination of education, training, and experience
Benefits
  • Health insurance
  • 401(k)
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudget forecastingcost benefit analysisevaluating program effectivenessdeveloping learning solutionsdata synthesisprogram implementationcurriculum developmentresource allocationperformance measurement
Soft Skills
leadershipmentoringcommunicationproblem solvingorganizational skillstime managementconflict resolutionstrategic planninginfluencingrelationship building