Navy Federal Credit Union

Communications Strategist I – Branch Operations

Navy Federal Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: ViennaFloridaVirginiaUnited States

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Salary

💰 $68,300 - $107,300 per year

Tech Stack

About the role

  • The Communications Strategist serves as a trusted communications partner to internal department teams and senior leaders, supporting how Branch Operations engages, informs, and connects with its team members.
  • This role will support a unified communications strategy grounded in quality, value, and standards.
  • Assist in maintaining department-wide voice and branding while customizing routine to moderately complex communications for leadership and business partners.
  • Works on assignments requiring considerable judgment and initiative.

Requirements

  • Experience in drafting and editing small to medium-scale communication campaigns
  • Demonstrated executive maturity and an ability to work effectively with senior executives
  • Familiar with change management principles and practices
  • Ability to collaborate tactfully with all levels of the workforce and management to include Executive Leaders
  • Demonstrated ability to collaborate and co-lead projects with significant impact
  • Ability to work in a fast-paced business environment and manage multiple projects concurrently and meet changing requirements and priorities to accomplish goals
  • Working knowledge of project lifecycles, project management methodologies, and business requirements analysis
  • Effective interpersonal, verbal, and written communications
  • Working knowledge of word processing, presentation/project management and spreadsheet software
  • Experience in organizational, time management and problem-solving skills
  • Experience in research, analytics, organization, and problem-solving skills
  • Effective copywriting, editing and proofreading skills, including extensive print and online writing and editorial experience
  • Effective relationship-building skills
  • Effective presentation skills
  • Effective skill to successfully influence, lead and/or guide others towards goals
  • Bachelor's degree in Communications, Journalism or related field or the equivalent combination of experience, education, and training
  • Required tool/system experience: Microsoft suite of tools (Outlook, Word, PowerPoint, Excel)
  • Desired tool/system experience: Staffbase, AEM
  • Years of experience required: 5-7 years of experience.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities
  • Flexible work hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communication campaignsproject management methodologiesbusiness requirements analysiscopywritingeditingproofreadingresearchanalyticsorganizational skillstime management
Soft Skills
executive maturitycollaborationinterpersonal skillsverbal communicationwritten communicationproblem-solvingrelationship-buildingpresentation skillsinfluenceleadership