Navy Federal Credit Union

Intern – Year Round, Desktop Risk & Vulnerability Remediation

Navy Federal Credit Union

internship

Posted on:

Location Type: Hybrid

Location: Vienna • Virginia • 🇺🇸 United States

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Salary

💰 $19 - $35 per hour

Job Level

Entry Level

Tech Stack

Cyber SecurityITSMServiceNow

About the role

  • Perform risk and vulnerability remediation & mitigation on end-user computing devices
  • Plan, install, and/or support ETS equipment including workstations, printers, servers, routers, switches, electrical systems and equipment, and other circuit specific devices
  • Perform complex/unusual tasks with broad latitude and scope
  • Serve as the initial contact for vulnerability related issues and answer questions regarding software/hardware vulnerabilities
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals in benefit of vulnerability remediation
  • Imaging of desktop and laptop computers – knowledge of System Center Configuration Manager (SCCM) & Microsoft Endpoint Configuration Manager (MECM)
  • Conduct remote and in-person vulnerability remediation/ troubleshooting
  • Update desktop applications to meet compliance requirements and user needs
  • Perform monthly patch remediation on non-compliant workstations
  • Document vulnerability remediation efforts within NFCU’s IT Service Management tool (ServiceNow) and track escalations
  • Resolve vulnerability tickets
  • Troubleshoot non-patch related vulnerabilities on workstations
  • Patch workstations and perform patch remediation
  • Interface with vendors to facilitate vulnerability remediation efforts
  • Continually evaluate opportunities to improve efficiency and effectiveness

Requirements

  • Currently enrolled in college level courses or a degree-seeking program
  • Ability to document and apply policies, standards and procedures
  • Ability to work independently and in a team environment
  • Minor experience in presenting technical solutions and/or recommendations
  • Novice knowledge of technical inter-relationships between software/hardware and desktop/Host systems
  • Novice skill in diagnosing and troubleshooting issues
  • Demonstrated organizational, planning and time management skills
  • Basic understanding of research frameworks
  • Possesses verbal and written communication skills
  • Qualified degree program in Business Administration, Information Technology, Cyber Security or related field
Benefits
  • Competitive pay
  • Flexible internship based on school schedule

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
risk remediationvulnerability mitigationtroubleshootingpatch remediationSystem Center Configuration Manager (SCCM)Microsoft Endpoint Configuration Manager (MECM)desktop imaginghardware repairsoftware vulnerability analysiscompliance requirements
Soft skills
organizational skillsplanning skillstime management skillsverbal communicationwritten communicationindependent workteam collaborationpresentation skillsproblem-solvingdocumentation
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