Navitas Business Consulting, Inc.

Product Manager

• Define and maintain the product backlog for the Data & AI platform, ensuring alignment with the university’s long-term strategic plan and near-term priorities.
• Collaborate with faculty, researchers, administrators, and IT leaders to gather requirements and identify high-value data and AI use cases.
• Create, refine, and prioritize the product backlog based on business value, compliance requirements, and technical feasibility.
• Collaborate with data engineers, AI/ML specialists, developers, and architects to deliver platform features and enhancements.
• Partner with institutional data governance groups to enforce data security, compliance, and stewardship and quality standards and processes.
• Communicate platform benefits, features, and updates to stakeholders.
• Monitor product performance, collect feedback, and adjust priorities based on evolving institutional needs.

Product Owner – Enterprise Data & AI

Technical Writer

• Assist with the development, editing, organization, and maintenance of technical and operational documentation supporting data governance, enterprise data warehouse (EDW) initiatives, operational procedures, and organizational knowledge management efforts.
• Develop, edit, and maintain technical and operational documentation including Scopes of Work (SOWs), Standard Operating Procedures (SOPs), Technical guidebooks, User manuals, Training materials, Administrative reports, Knowledge base content.
• Collaborate with leadership, technical teams, and Subject Matter Experts (SMEs) to gather information and develop accurate, technically sound, and user-focused documentation.
• Translate complex technical concepts, data processes, tools, systems, and workflows into clear, accessible language suitable for technical and non-technical audiences.
• Ensure all documentation complies with State accessibility standards, plain language requirements, formatting guidelines, and organizational policies.
• Manage document repositories, version control processes, and knowledge management resources supporting operational continuity and information sharing.
• Conduct research and ensure proper technical terminology and industry standards are accurately reflected within all documentation.

Technical Writer, Editor

ServiceNow

• Administer and maintain ServiceNow platform environments, ensuring peak performance and system integrity.
• Perform regular platform upgrades, patching, and health assessments; generate and present reports to stakeholders.
• Configure and support ServiceNow applications, including Service Catalog, Employee Center, Knowledge Base, Now Mobile, SPM, and Change Management.
• Manage user roles, access, and permissions.
• Handle platform cases, changes, requests, and escalations.
• Develop and maintain update sets, scripts (Business Rules, Script Includes, Client Scripts, UI Policies), and Service Catalog items.
• Create and manage workflows, dashboards, reports, SLAs, and integrations with third-party systems.
• Support cloning processes, skipped record remediation, rollback planning, and upgrade validation testing.
• Develop and maintain Service Portal components and mobile interfaces.
• Collaborate with stakeholders to optimize business processes and user experiences.
• Lead technical planning, estimation, and documentation efforts on ServiceNow projects.
• Provide post-deployment support and continuous improvement.
• Conduct knowledge transfers and create SOPs, KB articles, and other technical documentation.
• Ensure compliance with security policies and regulatory requirements.

ServiceNow Admin

DevOps Engineer

• The Application Developer is responsible for building, securing, and maintaining enterprise applications within a DevSecOps environment
• Design, develop, and maintain applications within a DevSecOps pipeline, ensuring security and automation are embedded throughout the lifecycle
• Build backend services and APIs using Java with Spring Boot, applying best practices for performance, modularity, and maintainability
• Deploy and manage applications on WildFly and JBoss application servers
• Work with AWS compute and storage services (EC2, S3) to build scalable, resilient cloud‑based solutions
• Develop data processing scripts and automation using Python, leveraging frameworks such as Pandas and NumPy
• Use Git for version control and JIRA for work tracking and agile collaboration
• Write complex SQL queries and manage relational databases such as PostgreSQL and MySQL
• Apply foundational networking knowledge (TCP/IP, subnets, firewalls, protocols) to support application connectivity and troubleshooting
• Review and remediate findings from Burp Suite and OWASP security assessments, ensuring applications meet security standards
• Communicate clearly with technical and non‑technical stakeholders, providing documentation, updates, and recommendations
• Collaborate across teams, contributing to a culture of shared ownership and continuous improvement

Application Developer – DevSecOps, Cloud Engineering

• The Front-End Application Developer is responsible for designing and building modern, accessible, and secure user interfaces within a DevSecOps environment.
• Develop responsive, high-quality React-based UI applications using React.js, HTML5, and Bootstrap.
• Implement Section 508–compliant front-end code to ensure accessibility for all users.
• Collaborate within a DevSecOps environment, integrating UI components into secure, automated pipelines.
• Use Git for version control and JIRA for agile task management and team coordination.
• Work closely with cross-functional teams across Build and Delivery functions to ensure seamless integration and deployment.
• Produce clear, well-structured documentation and communicate effectively with technical and non‑technical stakeholders.
• Maintain a detail-oriented approach to UI development, code quality, and user experience.

Front-End Application Developer, React, DevSecOps

Platform Engineer

• Develop and maintain robust Power BI, Power Apps, and Power Automate solutions that meet the government’s requirements.
• Conduct analysis of requirements to identify appropriate Power Platform solutions.
• Conduct comprehensive interviews and workshops with government stakeholders to elicit, clarify, and document business requirements.
• Analyze and document requirements, ensuring a clear understanding of the desired outcomes and functional specifications.
• Identify gaps or inconsistencies in requirements and work collaboratively with stakeholders to resolve them.
• Design, develop, and customize Power BI reports and dashboards to visualize data effectively.
• Build Power Apps solutions that address specific government processes, incorporating intuitive user interfaces and seamless data integration.
• Design and develop SharePoint pages, templates, and sites using HTML, CSS, JavaScript, or any other approved programming language.
• Build SP list and library forms using Power Apps and Power Automate.
• Develop and customize document libraries using content types and site columns.
• Integrate SharePoint workflows with external systems and data sources to automate data retrieval and updates.
• Conduct testing and debugging of workflows to ensure accuracy and reliability.

Product Owner – Enterprise Data & AI

Technical Writer, Editor

ServiceNow Admin

Application Developer – DevSecOps, Cloud Engineering

Front-End Application Developer, React, DevSecOps

Power Platform Developer