Navion Senior Living

Sales

• Develop and implement regional sales and marketing plans that align with the company's overall strategy and objectives.
• Work with community leadership teams to develop and execute local sales and marketing plans that support occupancy and revenue growth goals.
• Train and mentor community sales teams to improve their sales skills and ensure they meet or exceed their goals.
• Monitor and analyze market trends and competitor activity to identify opportunities and threats and adjust strategies accordingly.
• Collaborate with the corporate marketing team to develop and maintain marketing collateral and ensure consistent branding across all communities.
• Represent Navion Senior Living at industry trade shows, events, and other marketing activities.
• Maintain accurate and up-to-date sales and marketing metrics and reports for senior management.

Regional Director – Sales & Marketing

• - Develop and implement comprehensive sales strategies to drive occupancy success.
• - Coaches, trains, mentors, tracks and assists with the management of the Sales and Marketing team members.
• - Monitors and reports daily census and weekly conversion ratios for all communities.
• - Provides bi-monthly reports on sales activities, including hot /warm prospects, follow-up activities, lost leads and overall performance to SRD of Operations and SRD of Sales and Marketing, as well as reviewing these reports with Executive Directors and Sales Director
• - Responsible for achieving all sales census goals in the budgeted plan for the community; tracks accuracy and approves monthly commission reports.
• - Schedules, organizes, and conduct tours with prospective residents, families and /or professional referrals.
• - Responds and follows-up with all walk-ins, phone inquiries, and mail-ins timely and appropriately and treats each inquiry with value and respect.
• - Meets the minimum sales expectations to call outs, first on-site personal touches, securing deposits, and move ins.
• - Collaborates with Sales and Marketing and Life Enrichment Directors to create, plan, and implement events to bring in prospective residents such as but not limited to seminars, speakers, themed events, and family nights.
• - Understands and articulately represents all documents related to residency, including residency agreement, admission forms, etc.
• - Develops and maintains a good working relationship with residents, families, team members, and professional referral sources.
• - Communicates with key influencers impacting sales and move-ins.
• - Maintains a working knowledge of all software programs.
• - Responsible for taking the lead with all sales that become uncertain and instruct the individual assisting with the lead on immediate next steps and strategies.
• - Understands the responsibility of presenting questions and challenges to the Executive Director and other managers in regard to sales, moving in’s and closing sale effectively and timely. This also includes questioning any possible denials of admits or readmits.
• - Maintains confidentiality of all pertinent information.
• - Complies with all Navion, city, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc.
• - Interacts professionally and effectively with all levels of the organization, residents, family members, etc.
• - Motivates the entire community team and sales staff through ongoing training and positive reinforcement.
• - Maintains and develops Sales team communication to help create cohesiveness, share best practices and create positive reinforcement.
• - Other duties as assigned by Supervisors.

Sales Specialist – Navion Senior Solutions

Director

• Serve as Corporate Director of Life Enrichment & Memory Care Services
• Guide meaningful experiences for residents across Independent Living, Assisted Living, and Memory Care
• Blend creativity with structure and heart with strategy
• Enhance quality of life through innovative, person-centered programming
• Collaborate with teams to implement programming and services

Regional Director – Sales & Marketing

Sales Specialist – Navion Senior Solutions

Corporate Director – Life Enrichment, Memory Care Services