Nava

Product Manager

• Define the vision, goals, and measures of success for the products and services you manage
• Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Work closely with cross-functional teams to develop and ship projects
• Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
• Collaborate with the project management team to prioritize roadmaps and inbound units of work
• Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Understand and communicate the needs of end users and population segments we serve and government partners we work with
• Measure product progress toward business goals or user needs and translate data insights into action
• Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward

Full-stack Engineer

About Nava: Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
Position summary: Nava is seeking a full-stack application engineer to help us experiment with how generative AI can accelerate the delivery of digital government services. You’ll build proofs-of-concept and internal tools that combine GenAI capabilities with our open platform tooling. This is not a GenAI expert role—this is a role for someone excited to figure things out in a fast-moving space.

Software Engineer, Platform Innovation

Program Manager

About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Senior Program Manager

• Position summary — Nava’s Software Engineer works with fellow Nava engineers to design, review, and build well-crafted software and collaborate with government partners to implement and deploy systems
• Writing and implementing code
• Performing local testing to ensure acceptance criteria have been met
• Writing technical specifications (tech specs) to introduce new functionality or features to the codebase
• Receiving and applying feedback to the codebase before implementation
• Reviewing pull requests to identify needs prior to merging
• Providing feedback to teammates on pull requests for collaboration on proposed changes
• Implementing and testing updates for design systems such as web design
• Identifying and proposing solutions to blockers encountered with the work
• Collaborating with internal and external engineers via engineering huddles
• Attending standup meetings to discuss project updates and status
• Participating in refinements to estimate level of difficulty for each ticket
• Participating in biweekly retrospectives (retros) to discuss sprint efficiencies or inefficiencies
• Participating in sprint demo meetings to demonstrate work completed or in progress
• Sharing expertise with others by providing feedback to designers, project managers, and other engineers to develop solutions and priorities
• Serving as a resource to peers on Nava’s culture and expectations
• Participating in Engineering critiques with other teams to provide and receive feedback on work performed
• Interfacing with clients to provide project updates and propose solutions

Software Engineer, C#

• Configure and customize web applications
• Build devops tools and processes
• Implement system integrations
• Build workflow automation to increase productivity
• Ensure data security and compliance with privacy regulations

Software Engineer

Security Analyst

• Incident Monitoring and Response
• Review alerts from the SIEM platform and CrowdStrike modules to identify and triage potential security incidents.
• Escalate critical security events to senior team members for immediate response.
• Contribute to post-incident reviews, documenting incident timelines, and remediation actions.
• Continuously update knowledge of CrowdStrike services and security trends to improve detection capabilities.
• Recommend and improve the overall security position of the organization.
• SIEM Solution Implementation and Support
• Assist in configuring CrowdStrike modules and integrating them with the chosen SIEM platform.
• Validate log sources from endpoints, firewalls, and other security systems, ensuring complete data ingestion.
• Develop and test custom correlation rules to identify threats and anomalies in the organization’s environment.
• Collaborate with Crowdstrike analysts to create and fine-tune alert thresholds to minimize false positives.
• Hardware Security Key Deployment
• Inventory existing endpoint devices and verify compatibility with hardware security key solutions.
• Configure and register hardware security keys with employee accounts using CrowdStrike or other integrated systems.
• Develop training materials and assist in training employees on hardware security key use and troubleshooting through documentation and virtual support.
• Monitor and document the deployment process, identifying and addressing implementation challenges.
• Provide ongoing support and escalate unresolved issues to senior IT staff
• Documentation and Reporting
• Prepare deployment and operational documentation for the YubiKey rollout and SIEM implementation.
• Compile weekly reports on security incidents, deployment progress, and system health metrics.
• Assist in creating user-friendly guides and FAQs for end users regarding security solutions.
• Update and maintain incident response and system configuration documentation.
• Internal Tools Support
• Identify and document all existing API integrations, including data flows, endpoints, and authentication methods.
• Assist in configuring secure API connections using tokens, certificates, or other authentication mechanisms as required.
• Participate in testing and validation of API integrations to ensure functionality and compliance with security requirements.
• Update documentation and maintain inventories of API credentials, integration details, and associated security controls.
• Collaborate with engineering and IT teams to troubleshoot API issues and implement security improvements.
• Required Skills
• Familiarity with endpoint security tools like CrowdStrike Falcon or similar platforms.
• Understanding of multi-factor authentication (MFA) methods and tools, such as YubiKey.
• Basic knowledge of Security Information and Event Management (SIEM) solutions.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication, especially in technical documentation.

Junior Security Analyst

Platform Engineer

• You will work on cross-functional teams to build scalable systems for our government - designing, implementing, and delivering services that millions of Americans depend on
• You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer
• You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility
• The Infrastructure/Platform Engineering Manager leads and manages a team responsible for designing, building, and maintaining software development platforms for multiple multi-vendor teams
• Your primary goals are to lead a team, to streamline and optimize developer productivity, platform reliability, and business alignment
• Additionally, you will contribute to platform design, architecture, and implementation directly

Sr Infrastructure/Platform Engineering Manager

• Define vision, strategy, roadmap, measures of success and execution plans for products and services you manage, including data pipelines, API ecosystems and front-end experiences
• Collaborate with government stakeholders to align on priorities and strategy
• Work with designers, product managers, project managers and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Work closely with designers and engineers on your team to deliver with agility and quality
• Define the direction, scope, and priority of projects, from high level initiatives to specific features, user stories, and business metrics
• Work with technical leads to ensure performance, scalability and reliability of systems, frameworks, products and standards supporting the healthcare ecosystem
• Work with cross-disciplinary teams to build solutions that are optimized for secure and privacy-compliant healthcare data exchanges
• Design systematic and scalable approaches to drive adoption of standards that align with government open-source interoperability goals
• Proactively socialize, iterate on, and build data informed buy-in for product initiatives with the team, government partners, and other contractors
• Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Measure progress towards business goals or user needs and translate data insights into action
• Review technical specifications and act as the Product SME in design decisions
• Ensure requirements and user stories are fully understood and that implementation plans match expectations
• At least 5 years of experience developing medium to large-scale products in an agile, multidisciplinary team environment
• Experience and knowledge of cloud technologies (AWS highly desirable)
• Experience in the healthcare industry developing technology-driven healthcare solutions and innovations
• Comfortable articulating the big picture and mapping and communicating the technical details of a system to stakeholders, customers and partners
• Ability to generate very strong product plans and build buy-in across more than one team, including government partners and other contractors
• Ability to influence decision-making at all levels within an organization, using a variety of skills and tools
• Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
• Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
• Ability to identify market trends and shifts that will affect product direction, and updating plans based on future expectations
• Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic and structured communicator
• An adaptive, empathetic, collaborative, and positive mindset
• Experience implementing healthcare policies and regulations
• Fluency in Fast Healthcare Interoperability Resources (FHIR) and Health Level 7 (HL7) standards