Executing and iterating OSCER product strategy to help states meet new community engagement requirements with minimal administrative burden
Collaborating cross-functionally across design and engineering to progress and execute on team priorities
Strategically considering how OSCER integrates with and complements Nava’s broader Strata product portfolio, identifying opportunities for product synergy and cohesive user experiences
Conducting ongoing policy research on Medicaid programs and stay current on policy changes that impact product direction
Measuring team impact and reporting on progress towards company goals
Filling the gaps and adapting to changing team needs in order to drive team outcomes
Representing OSCER externally via public and private demos, market research calls, user research calls, and prospective client calls
Partnering with business development and program management to proactively gather customer and market intel and fold that back into products to make it more compelling for the next touchpoint with potential customers
Iteratively testing, evaluating, and iterating on product positioning with external clients, friends of the show, and prospective customers
Working closely with business development on tracking the business development pipeline; leverage that pipeline to understand market needs and business opportunities
Collaborating with delivery contract teams that are using OSCER with their clients to ensure smooth adoption
Collecting feedback from delivery contract teams to iterate and improve OSCER platform offerings
Coordinating with design team to plan and conduct usability testing sessions with end users
Coordinating multi vendor integration and partnerships with state systems and third-party providers

Requirements

Minimum of 5 years of experience in developing and implementing enterprise class solutions leveraging industry standard patterns and practices
Experience in early stage product discovery and development
Experience with platform product management
Experience with market research and go-to-market experience
Successful delivery of complex features or products
History of building strong relationships internally with peers and working cross-functionally with other internal disciplines
Experience with business development within government digital services firms like Nava

Benefits

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise class solutionsproduct managementmarket researchgo-to-market strategyproduct discoveryproduct developmentusability testingmulti vendor integrationpolicy researchdata analysis

Soft Skills

collaborationcross-functional teamworkrelationship buildingadaptabilitycommunicationstrategic thinkingproblem-solvingcustomer engagementfeedback collectionpresentation skills