Senior Client Manager
Nava Benefits
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Job Level
About the role
- Manage a portfolio of California large group employer clients (100–2000 lives)
- Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education
- Design creative, consultative benefit solutions based on strong knowledge of the California marketplace, alternative funding arrangements, carriers, and products
- Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members
- Collaborate with internal teams and vendor partners to streamline day-to-day servicing and ensure exceptional delivery
- Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions
Requirements
- Bachelor's Degree in a business-related field and/or equivalent education
- 7-15 years of employee benefits experience with a brokerage
- A minimum of 5+ years of recent experience independently managing accounts with minimal guidance or AE/Consultant support
- Recent experience supporting: California large employer groups (100-2,000 lives)
- Strong knowledge of large group plans and products
- Strong knowledge of financial arrangements and health products including fully insured, level & self funded, captives.
- California Health Insurance License required
- Strong Excel, PowerPoint, Google suite, written and communication skills
- Comfortable public speaking, including presenting renewal information, financials and open enrollments meetings and webinar recordings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee benefits experienceaccount managementlarge group plansfinancial arrangementshealth productsfully insured planslevel funded plansself funded planscaptives
Soft Skills
consultative skillscommunication skillspublic speakingrelationship buildingcollaborationcreativitypresentation skills
Certifications
California Health Insurance License