Nava Benefits

Client Partner

• Manage a portfolio of California large group employer clients (100–2000 lives)
• Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education
• Design creative, consultative benefit solutions based on strong knowledge of the California marketplace, alternative funding arrangements, carriers, and products
• Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members
• Collaborate with internal teams and vendor partners to streamline day-to-day servicing and ensure exceptional delivery
• Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions

Senior Client Manager

Product Designer

• Own design for a core product area from discovery through delivery.
• Design AI-first experiences that feel intuitive, human, and powerful.
• Partner with PMs, engineers, and benefits experts to simplify complex healthcare problems.
• Translate research into flows, interfaces, and patterns that scale across web + mobile.
• Advance our design system with coherent, aesthetic, and usable patterns.
• Leverage AI tools to accelerate research, exploration, iteration, and production.
• Contribute to a culture of user advocacy, thoughtful craft, and continuous improvement.

Senior Product Designer

AI Engineer

• Work with product, engineering, and design to identify customer and team pain points and build generative AI solutions using software engineering best practices
• Work across the full stack - frontend, backend, and infrastructure - integrating AI capabilities directly into applications
• Build intelligent search and retrieval systems that help users find relevant information quickly
• Design effective interactions with foundation models (GPT-4, Claude, Gemini) to achieve reliable behaviors
• Ship AI-powered features with the same reliability and performance standards as any other application components