Head of Supply Chain
Native Union
full-time
Posted on:
Location Type: Hybrid
Location: Tin Hau • 🇭🇰 Hong Kong
Visit company websiteJob Level
Lead
Tech Stack
ERP
About the role
- Lead and develop the 3 functional leads (Warehousing, Transportation, Customs & Documentation).
- Build a culture of ownership, accountability, and continuous improvement within the logistics team.
- Translate the Lean & Fast Supply Chain model into a practical logistics strategy.
- Define and regularly review the global warehouse footprint and transport lanes.
- Ensure all warehouses operate to clear SLAs on inbound, storage, outbound, and value-added services.
- Guarantee high stock accuracy, strong inventory control, and structured yearly stock takes/reconciliations.
- Own the global transport strategy across air, sea, rail, express, and local delivery.
- Ensure all shipments are compliant and correctly documented across all regions.
- Work closely with Demand & Supply Planning to plan shipments ahead of goods being ready.
- Define and own the core logistics KPIs.
Requirements
- 6 to 10 years of experience in logistics, supply chain, or operations, with responsibility for global flows.
- Experience in a brand, e-commerce, or 3PL/forwarder environment handling multi-region logistics.
- Track record of improving logistics performance through simplification, better data, and stronger partners.
- Comfortable working in a lean organization where roles are broad and hands-on work is still required.
- Proactive, pragmatic, and able to work independently with strong ownership.
- Thrives in a respectful, friendly, and ambitious environment where people learn fast, support each other, and take pride in doing things well.
- Strong expertise in international logistics: warehousing, transportation, customs, and last-mile.
- Proven experience managing 3PL warehouses and freight forwarders through clear SLAs and KPIs.
- Ability to see both the big picture (network design, cost structure) and operational detail (root causes, data quality).
- High analytical discipline; comfortable with data, ratios, and scenario analysis.
- Leadership skills: able to coach, challenge, and develop team members; calm under pressure, solution-oriented.
- Digital fluency: ERP/WMS/TMS, portals, dashboards, basic data modelling; curiosity for automation and AI.
- Clear, structured communication in English; Cantonese and/or Mandarin is a plus.
Benefits
- International team
- Offices in Paris and Hong Kong
- Flexible and remote-friendly policy
- Fun team-building events
- Culture of ‘freedom & responsibility’
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
logisticssupply chaininventory controlinternational logisticsdata analysisnetwork designcost structureKPI management3PL managementcustoms compliance
Soft skills
leadershipownershipaccountabilityproactivepragmaticanalytical disciplinecommunicationteam developmentsolution-orientedcollaboration