National University

Human Resources

• Leads and develops a team responsible for the deployment, enhancement, and ongoing support of HR technology solutions
• Partners with HR and business stakeholders to ensure HR technology solutions align with people strategy, business needs, and user experience expectations
• Leads cross-functional project teams (internal and external) to design, build, test, and deliver complex HR technology solutions on time and within scope
• Creates a high-performing team culture by setting clear expectations, providing coaching and feedback, managing performance, and supporting professional development
• Assesses organizational capability and capacity; advises HR leadership on technology options that meet business needs while accounting for constraints and change readiness
• Directs and participates in the optimization, design, and performance of Workday and related HR data, processes, security, and interfaces
• Owns HR technology roadmap and release planning, including Workday semi-annual releases, feature adoption, enhancements, and defect resolution
• Develops and executes change management, communications, and training tactics that drive adoption of new solutions across the organization
• Leads structured requirements discovery with HR COEs and business partners to document, validate, and prioritize needs and ensure solutions are well-vetted
• Configures and deploys Workday business process and system updates, including testing, documentation, and production deployment
• Serves as the primary subject matter expert for Workday and other HR SaaS solutions, partnering with vendors and internal teams to resolve issues and improve functionality
• Represents HR on cross-functional initiatives by defining scope, costs, resources, risks, and timelines for HR technology projects
• Ensures enterprise HR data integrity across HR technologies and interfaces, including data quality, accuracy, security, and usability
• Performs other duties as assigned
• Recruit, hire, train, coach, and develop a team of HRIS, HCM, and data analysts

Director, Human Resources Technology

Ecommerce

• Supports the advancement of core and innovation product experiences across the prospective student journey.
• Own day-to-day optimization, testing, and experience QA of core digital experiences.
• Lead optimization of end-to-end user journeys across web, CRM, and enrollment touchpoints.
• Work with UX leadership to define and track UX and product analytics and KPIs.
• Contribute to the development of the innovation roadmap and identify new product opportunities.
• Provide leadership through influence and expertise as an individual contributor.

Associate Director, Digital Experience

Product Designer

• creates innovative and engaging online courses by employing current online teaching and learning methodologies
• works with subject matter experts to design and develop courses at the undergraduate, graduate, and professional development levels
• provides guidance on aligning competencies, assessments, and learning objects to optimize the learning experience
• collaborates with team members to oversee project management processes and resources, project documents and other related materials
• conducts needs assessment and initial analysis as part of their collaboration with NU Faculty and Course Authors (CA)
• ensures alignment of curriculum to assessment and online content
• employs teaching and learning best practices into the development of online content
• authors original content and modifies existing materials in coordination with CAs
• incorporates digital media into the Learning Management System (LMS)
• maintains and updates course related content
• consults in designing effective assessments and evaluation methods
• designs and provides recommendations for custom multimedia activities and other engaging course elements

Part-time Learning Experience Designer

Frontend Engineer

• Develop and maintain WordPress web pages, templates, and reusable components to support scalable and maintainable site experiences
• Translate UX designs and requirements into responsive, high‑quality front‑end code using HTML, CSS, and JavaScript
• Ensure consistency, scalability, and performance across all pages and user journeys by following design systems and coding standards
• Optimize page speed, load times, and cross‑device compatibility to deliver reliable experiences across browsers and devices
• Support implementation of analytics tracking, tagging, and data layer requirements to enable accurate reporting and measurement
• Maintain and update content and page structures within the CMS, ensuring accuracy, accessibility, and ease of ongoing content management
• Perform front‑end testing and QA to validate functionality, responsiveness, accessibility, tracking accuracy, and performance prior to release

Front End Developer

Full-stack Engineer

• Plays a central and strategic role in designing, building, and maintaining enterprise systems
• Leads Salesforce platform development including Apex classes, triggers, LWC, and declarative automation
• Architects and develops MuleSoft integration solutions
• Designs end-to-end integration architectures connecting Salesforce, MuleSoft, Azure Service Bus, and downstream systems
• Functions as the technical lead for development workstreams
• Conducts thorough code reviews and establishes coding standards
• Mentors and develops fellow developers
• Plans and estimates projects from inception to delivery
• Champions automated testing, CI/CD practices, and DevOps standards

Lead Software Engineer

Social Media Manager

• Monitor user engagement and respond to questions, comments, and messages in a timely, on‑brand manner
• Monitor and respond to reviews across platforms such as Trustpilot, Glassdoor, Facebook, Google, Yelp, Reddit, and similar sites
• Support social media content creation and execution, including scheduling, boosting, opening project requests, and filming/editing short‑form video content (e.g., Reels, Shorts, TikTok)
• Coordinate social media outreach initiatives and manage SWAG distribution in support of engagement efforts
• Track, analyze, and report on key performance indicators (KPIs) to measure social media effectiveness
• Write and edit social media copy, including posts and audience responses, aligned with brand voice and guidelines
• Coordinate with internal and external teams to support content development, campaigns, and execution
• Other duties as assigned.

Social Media Coordinator

Account Executive

• Own and grow a defined territory across Florida
• Build strong partnerships with school districts and education leaders
• Take a consultative approach to selling
• Drive new business development and expand existing accounts
• Navigate complex, long-cycle sales processes and close multi-year agreements
• Lead presentations, demos, and strategic conversations with decision-makers
• Develop and execute territory and account growth plans
• Partner with internal teams to ensure successful onboarding and implementation
• Maintain accurate pipeline tracking and activity in CRM
• Represent the organization at conferences, events, and regional engagements
• Consistently meet or exceed revenue and growth targets

Account Executive, K-12 Education

Learning and Development

• Analyze, design, implement, and evaluate training and development programs for Enrollment
• Collaborate with Enrollment stakeholders to conduct needs assessments and define learning objectives
• Develop instructional design strategies tailored to learner needs
• Design and create engaging and interactive learning materials
• Evaluate and adapt existing training materials to align with objectives
• Facilitate live virtual training sessions for New Hire Advisors