National Student Clearinghouse

Product Manager

• oversee the complex enterprise technology platform that supports products
• translate enterprise data platform and business strategy into product roadmap
• lead research, discovery, and prototyping of platform capabilities
• ensure platform architecture and engineering roadmaps align with product objectives
• partner with platform engineering, security, data governance, and architecture leaders
• act as a technical product leader and internal customer liaison
• manage and lead multiple concurrent, high-impact platform initiatives
• accountable for product delivery and roadmap sequencing
• define and maintain platform-level non-functional requirements (NFRs)
• analyze platform telemetry for continuous improvement
• manage dependencies and risks across data producers and consumers
• communicate platform capabilities and adoption guidance

Technical Specialist, Platform Product Management

Program Manager

• Support the Clearinghouse's strategic planning and enterprise portfolio management activities
• Coordinate portfolio operations, manage and support enterprise-wide programs
• Lead process improvement efforts that enhance operational efficiency
• Assist department leadership in managing the enterprise portfolio
• Prepare and maintain portfolio metrics, dashboards, and KPIs
• Provide training and presentations on portfolio processes and best practices
• Plan, organize, and support management of large-scale, enterprise-wide programs
• Track and report program progress, risks, and issues; escalate with recommended solutions
• Facilitate meetings with internal teams, external foundations, vendors, and partners
• Conduct assessments of existing business processes to identify efficiency opportunities
• Develop and measure indicators to assess the impact of process improvements
• Promote a culture of continuous improvement and operational excellence

Senior Specialist, Portfolio Program Management

Learning and Development

• serve as the lead for the organizations learning strategy, programs, and experience
• responsible for the full lifecycle of learning initiatives including needs assessment, program design, development, delivery, administration, and continuous improvement of enterprise wide learning programs
• provides consulting to teams to help them shape department-specific learning programs in a way that aligns to identified needs and priorities
• partners closely with HR, People Experience & Solutions, managers, and key stakeholders to align learning programs with organizational goals, initiatives, and priorities
• continuously reviews, measures, and assesses the effectiveness of existing learning programs to ensure they meet business needs and provide a meaningful and engaging learner experience
• applies industry best practices and instructional design methodologies to create high quality learning experiences and related resources
• manages the organizations skills inventory and creating actionable development plans and resources to address skill gaps, build capability, and improve overall staff performance
• facilitates and moderates instructor led learning sessions
• leverages meaningful data, metrics, and learner feedback to evaluate program effectiveness and shape future offerings
• owns the companys compliance training program and ensures compliance with all required organizational and regulatory training
• creates a consistent, efficient, and positive experience for employees participating in annual and recurring training assignments
• serves as the primary owner and subject matter expert for the Learning Management System (LMS) and learning experience platforms
• leads all LMS related initiatives, including setup, configuration, administration, and the implementation of new learning solutions or courses
• proactively identifies opportunities to optimize system capabilities, integrate the LMS with other platforms, and enhance how the organization leverages technology to support learning and development.

Technical Specialist, Platform Product Management

Senior Specialist, Portfolio Program Management

Senior Learning Experience Specialist