Area Manager
National Seating & Mobility
full-time
Posted on:
Location Type: Remote
Location: North Carolina • Texas • United States
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About the role
- Full oversight and responsibility to branch transaction cycle type, margins, expenses and top/bottom line revenue goals.
- Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state and local laws as well as Joint Commission standards.
- Oversees and directs branch quality and performance improvement.
- Monitors compliance to productivity and performance standards.
- Oversees and assists sales force, including RTS and ATP roles, to increase productivity and overall transaction cycle times.
- Reports appropriate metrics to Regional Area Director and Senior Leadership.
- Ensures that the branches are properly staffed.
- May assist with interviewing final candidates, training, and motivating staff to achieve the objectives of the organization.
- Collaborates with Human Resources to resolve employee concerns and issues.
- Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner.
- Addresses and resolves client concerns at the branch level.
- Assures proper maintenance and care of facilities, vehicles and property.
- Ensures orders are entered and completed in all inventory systems for timely delivery to clients.
- Responsible for executing customer service and service programs, compliant with all company standards.
- Oversees branch leadership. In the absence of branch leadership, the Area Manager functions as the branch leader. This includes development of branch staff, performance evaluations, etc.
Requirements
- Bachelor’s Degree or equivalent work experience required
- A minimum of 5+ years of progressive management experience overseeing a complex business with aggregate financial and operational responsibility
- Ability to do extensive travel throughout the region. (Generally, 60% travel)
- Strong Problem Solving/Analysis – To include data analysis
- Strong Decision-Making Ability
- Sets a high personal example of strong customer service, in own performance
- Excellent communication and presentation skills.
- High Communication Proficiency – Both Written and verbal.
- Ability to communicate effectively with leadership, clients, customers, and support staff.
Benefits
- 401k
- company paid Long Term Disability
- tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfinancial managementoperational managementinventory managementperformance improvementcustomer service programscompliance standardsstaff trainingmetrics reportingbranch management
Soft Skills
problem solvingdecision makingcommunication skillspresentation skillsleadershipteam motivationconflict resolutionorganizational skillscustomer service orientationcollaboration
Certifications
Bachelor's Degree