Strategic Account Manager
National Safety Council
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 per year
About the role
- Maintaining assigned key accounts and providing ongoing client support
- Developing and implementing client relationship management strategies
- Communicating with key clients to monitor client expectations and satisfaction
- Identifying new business leads and contacting prospective key clients to promote products and services
- Establishing efficient communication channels and liaising between key clients and internal departments
- Recommending and implementing improvements to the management of key client relationships
- Handling client queries and finding innovative solutions for complex problems
- Monitoring sales performance metrics and facilitating timely interventions
- Performing recordkeeping, as well as preparing sales forecasts and reports
Requirements
- Bachelor's degree in business management, marketing, or a related field
- A minimum of eight years' experience as a strategic accounts manager, or similar
- Proficiency in CRM software, such as Salesforce and HubSpot
- Extensive experience in B2B sales in a related industry
- In-depth knowledge of client relationship management strategies
- Superb interpersonal, communication, and collaboration skills
- Great problem-solving and analytical abilities
- Excellent organizational and time management skills
Benefits
- At least 20 PTO days accrued 1 st year and 11 paid holidays
- Flexible work arrangements
- Comprehensive medical, dental, vision, and life insurance plans
- Flex spending accounts for medical and dependent care
- 403(b) & Roth 403(b) with employer match up to 6%
- Reimbursable training
- Dress for your day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client relationship managementB2B salessales forecastingrecordkeepingsales performance metricsanalytical abilitiesproblem-solving
Soft Skills
interpersonal skillscommunication skillscollaboration skillsorganizational skillstime management skills
Certifications
Bachelor's degree in business managementBachelor's degree in marketing