National Journal

Revenue Operations

• Maintain a proactive learning posture toward emerging generative AI tools and revenue technologies. Translate new AI features and platform updates into actionable, team-ready practices.
• Implement productivity-enhancing AI, exploring and implementing workflows to automate routine data entry, meeting summarization, and task tracking
• Support the SVP in developing client-facing proposals, including drafting proposal language and tailoring supporting materials to individual client needs
• Coordinate across internal teams to gather research, pricing, and scope inputs needed to bring proposals to completion
• Maintain accurate and up-to-date records of proposal activity, account details, and opportunity status in ChurnZero, ensuring the SVP has a clear and current view of the pipeline at all times
• Help move clients through the revenue cycle by tracking follow-up touchpoints, flagging stalled opportunities, and supporting the preparation of materials for renewal and expansion conversations
• Assist in developing and maintaining a library of reusable proposal templates and collateral that the broader revenue team can draw from
• Support the day-to-day administration of ChurnZero, Gravity Research's client engagement platform, including setting up new infrastructure to support our revenue team’s Chief of Staff in revenue forecasting and tracking client health
• Monitor client engagement data within ChurnZero and flag activity trends to the SVP and CRO
• Manage the SVP's calendar with a high degree of judgment and attention to client relationship dynamics, including scheduling client meetings, internal check-ins, and follow-up touchpoints across a portfolio of Fortune 500 accounts
• Coordinate client meeting logistics, including preparing agendas, tracking action items, and ensuring follow-through
• Assist the SVP in executing strategic initiatives, translating direction into organized workplans and follow-up structures
• Support the development of internal materials, briefings, and client-facing collateral as needed
• Help manage cross-functional coordination on projects, keeping timelines on track and ensuring nothing falls through the cracks

Revenue Operations Associate

Risk

• Conducts intensive and thorough research, tracking the policymakers, media voices, activists, and corporations driving the conversation around societal issues
• Synthesizes and analyzes qualitative data into a professional product, contextualizing and interpreting findings to provide a holistic and nuanced characterization of an issue
• Works closely with other analysts and research leaders to create analytic memos describing engagement benefits and risks to corporate clients

Social Impact, Reputational Risk Intern

Analyst

• Translate AI-generated intelligence reports into concise briefings on the most significant, novel, and impactful developments
• Identify emerging narratives, language, and influencer dynamics that represent meaningful opportunities or threats for client organizations
• Regularly test AI automation tools and providing feedback on new processes and prompts to support efforts to improve output quality and efficiency
• Investigate quantitative and qualitative inputs for an (in-development) Influence Power Index, and contribute to executing the creation and rollout of the Index into the existing alternative media intelligence product suite
• Support primary research with government affairs professionals: synthesizing interview findings, clustering pain points, and building frameworks for evaluating product opportunities
• Conduct secondary research to characterize client pain points, map the competitive landscape, and assess market size and differentiation potential
• Prepare clear, compelling research synthesis that translates complex findings into recommendations for executive decision-making
• Leverage AI tools and agents as a core part of daily work—and bring informed judgment about how AI could be part of the products we build
• Build lightweight prototypes, workflows, and experiments to test product ideas quickly, using AI tools, spreadsheets, no-code platforms, or code as appropriate
• Maintain spreadsheets, databases, and analytic tools to evaluate product concept and keep product development initiatives on track

Revenue Operations Associate

Social Impact, Reputational Risk Intern

Product Development Analyst