National Insurance Crime Bureau

Manager

• Create and design high quality curriculum and courses by effectively collaborating with subject matter experts, Office of General Counsel and instructional designers to ensure accuracy, compliance and engaging learning experiences
• Facilitate effective delivery of established training offerings including eLearning courses, webinars, seminars, podcasts and academies/conferences and ensure impactful training offerings are provided to NICB Members, law enforcement partners and key stakeholders
• Manage all aspects of L&D NICTA eLearning to include needs assessment, instructional design process, content creation, LMS platform management and evaluation of training effectiveness
• Utilize learning analytics, survey data and performance metrics to assess the effectiveness and impact of learning programs and provide informed recommendations for continuous improvement
• Assist with implementation and management of strategic objectives and long-term curriculum roadmap which align to the established mission, vision and goals
• Oversight and management of the budget development process to ensure resources are appropriately allocated and aligned with NICB and L&D strategic objectives
• Lead and develop a high-performing eLearning team
• Oversee customer service functions to ensure an outstanding learning experience for members, NICTA customers, law enforcement, key stakeholders and NICB team members
• Other duties as assigned

Manager, Curriculum & eLearning Programs