Manager, Curriculum & eLearning Programs

National Insurance Crime Bureau

Manager of eLearning Programs at NICB overseeing curriculum and training development. Focusing on eLearning and collaboration within member organizations and law enforcement partners.

Posted 7/13/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $92,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eLearning ecosystem management, including curriculum design, instructional design principles, and effective training delivery. Proven ability to lead teams, manage budgets, and utilize learning analytics for continuous improvement in learning and development initiatives.

Highest-signal resume keywords

E-Learning Ecosystem ExpertiseCurriculum Writing ExperienceLMS Platform ProficiencyLeadership ExperienceLearning Analytics Utilization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Instructional DesignTraining Course DevelopmentContent CreationNeeds AssessmentPerformance Metrics AnalysisDigital Tools ProficiencyAdult Learning PrinciplesBudget ManagementTraining Effectiveness EvaluationCompliance Standards

Soft Skills

CollaborationCustomer Service OrientationTeam DevelopmentCommunicationStakeholder Engagement

Industry Keywords

Insurance IndustryClaims ManagementLaw EnforcementIntelligence and AnalyticsInsurance Fraud Trends

About the role

Key responsibilities & impact

Create and design high quality curriculum and courses by effectively collaborating with subject matter experts, Office of General Counsel and instructional designers to ensure accuracy, compliance and engaging learning experiences
Facilitate effective delivery of established training offerings including eLearning courses, webinars, seminars, podcasts and academies/conferences and ensure impactful training offerings are provided to NICB Members, law enforcement partners and key stakeholders
Manage all aspects of L&D NICTA eLearning to include needs assessment, instructional design process, content creation, LMS platform management and evaluation of training effectiveness
Utilize learning analytics, survey data and performance metrics to assess the effectiveness and impact of learning programs and provide informed recommendations for continuous improvement
Assist with implementation and management of strategic objectives and long-term curriculum roadmap which align to the established mission, vision and goals
Oversight and management of the budget development process to ensure resources are appropriately allocated and aligned with NICB and L&D strategic objectives
Lead and develop a high-performing eLearning team
Oversee customer service functions to ensure an outstanding learning experience for members, NICTA customers, law enforcement, key stakeholders and NICB team members
Other duties as assigned

Requirements

What you’ll need

Bachelor’s degree required
In lieu of a degree, four years of related experience are required
6 – 8 years of experience in learning and development required
Prior leadership experience required
Expertise in eLearning ecosystem required, including strong proficiency with LMS platforms and the full spectrum of digital tools and resources needed to design, develop and deliver training courses
Strong curriculum writing experience and experience creating eLearning courses for adult learners required
Extensive knowledge of learning principles, all aspects of training course development and instructional design principles preferred
Prior experience working in an insurance industry claims or investigations capacity, or prior law enforcement or intelligence and analytics experience preferred
Familiarity with the latest trends in insurance fraud and crime preferred

Benefits

Comp & perks

comprehensive benefits package
attractive 401(k) plan
generous paid time off