National Geographic Society

Producer

• Manage production logistics for ISL projects
• Keep projects on schedule and within budget
• Support the daily operations of the team
• Support implementation and improvement of workflows and processes
• Manage logistics throughout project lifecycle from development through delivery
• Ensure legal and insurance compliance for all productions
• Support the Director of Operations in creating and managing project budgets
• Track direct costs and staff time associated with each project budget
• Work with the Director of Operations and Producers to create production schedules
• Manage multiple projects and ensure delivery dates are met
• Act as the main point of contact for vendor contracts and invoices

Production Manager

Product Designer

• Conduct strategic analysis and user research to inform "build vs. configure vs. buy" decisions, providing clear, data-backed recommendations to product and engineering leadership on when to invest in custom solutions.
• Lead the creation of Service Blueprints and System Interaction Diagrams to visualize complex user journeys across multiple integrated systems, identifying points of friction in both the staff and technical workflows, including those related to content production.
• Partner with Engineering teams to research, define, and design improvements to internal tooling, documentation, APIs, and overall technical onboarding/usage flows for developers.
• Deeply understand the user experience inherent in third-party platforms, especially Salesforce. Design how to best configure and leverage existing vendor interfaces, platform data models, and declarative tools (like Salesforce Flows).
• Drive IA strategy for a portfolio of data products and integrated systems, focusing on governance, discoverability, and accessibility of information and services across the enterprise, with a strong emphasis on content architecture.
• Employ a mix of quantitative and qualitative research methods, including interviewing and usability testing, to understand the needs of data-focused and technical users, including those involved in content production. Report on insights gained through testing for current and future product designs. Keep up with current trends and best practices in the marketplace through conferences, readings, and videos, building a practice of UX design Excellence at the National Geographic Society.

Senior UX Designer, Data Products

Operations

• Collaborating across the society to define, design, and optimize business and operational strategies.
• Producing clear conceptual frameworks and distilling business and operational requirements.
• Partnering closely with business unit leaders to comprehend and define effective operational strategies aligned with organizational goals and priorities.
• Acting as a liaison between different departments to ensure operational coherence, build organization-wide efficiencies, and facilitate cross-functional communication.
• Advising senior leadership leveraging insights, analyses, and recommendations based on operational, financial, and programmatic data and trends.
• Developing, designing, and optimizing operational processes and service delivery models to enhance efficiency and effectiveness.
• Generating clear and concise conceptual documentation outlining operational strategies, business definitions, and frameworks for senior leadership review and implementation.
• Eliciting, documenting, and communicating clear business and operational requirements.
• Partnering with technology and business teams to ensure clear definition of business value.

Director, Strategic Operations – Analysis

Manager

• Manage a portfolio of 125+ donors and prospects
• Executing strategic outreach and face-to-face visits
• Drive the full gift cycle—from identification and qualification to solicitation and stewardship
• Partner with the Director of Major Gifts to drive high-level results
• Independently design, execute, and continuously refine cultivation and solicitation strategies
• Collaborate with organizational leadership to strategically leverage high-profile events
• Lead the strategy and execution of high-impact regional events
• Facilitate cross-functional collaboration between Advancement and Marketing divisions
• Develop and maintain a thorough understanding of NGS programs and funding priorities
• Serve as a Point of Contact for the Advancement team

Production Manager

Senior UX Designer, Data Products

Director, Strategic Operations – Analysis

Senior Manager, Major Gifts