National Geographic Society

Account Manager

• Lead strategy development and implementation to leverage education endowments
• Identify, cultivate, and manage strategic partnerships throughout the U.S. and select international regions
• Contribute to continuous learning, evaluation, and feedback of NGS programs and partnerships
• Co-lead the development and execution of pilot initiatives
• Develop multi-year plans, goals, metrics, and budgets
• Promote a culture of collaboration, communication, transparency and continuous improvement
• Support the development of team talent
• Develop strong working relationships with other divisions to maximize program impact and reach

Director, Strategic Partnerships – Education and Community Engagement

Compliance

• Oversee the full grant lifecycle, serving as the agency liaison for comprehending and implementing all official guidelines
• Assist with the drafting and manage Requests for Proposals (RFPs) and ensure subaward objectives align with Donor Grant Agreements
• Oversee the subaward application evaluation process, screening applications for completeness and managing the Advisory Committee review process
• Draft subaward documents and addendums, negotiate final subaward budgets, and confirm final legal review
• Ensure proper closeout procedures for all awards and subawards, coordinating final reporting, equipment disposition, and verifying appropriate document retention
• Conduct rigorous pre-award vetting and risk assessments for Explorer applicants
• Prepare and document Subaward Negotiation Memorandums and Risk Assessment Surveys to justify award decisions
• Manage instances of subawardee noncompliance by developing corrective action plans
• Review and approve Explorer subawardee invoices prior to payment to ensure expenses are documented, eligible, and allowable per the grant budget
• Ensure that subawardee procurement practices meet competition requirements, appropriate thresholds, and procurement integrity standards
• Develop and conduct training tutorials for Explorer subawardees on compliance matters
• Maintain open communication with internal departments (Finance, Legal, Audit) to inform business decisions and enforce proper data management and third-party risk assessment systems
• Ensure subrecipients maintain accurate inventory and financial records
• Provide ongoing monitoring, coordinate with internal and external auditors, and respond to audits involving external awards

Director, Grants Compliance

Operations

• Develop and manage annual and quarterly strategic planning cycles across divisional MarCom teams and with cross-functional and external partners, aligning MarCom activities with budgets and business goals.
• Translate marketing strategy into operational plans, global campaign calendars, and resource allocation balancing evergreen activity with key strategic initiatives.
• Manage planning frameworks across demand generation, brand, and lifecycle marketing.
• Build test and learn agenda as part of planning process in partnership with cross-divisional teams.
• Ensure marketing KPIs, dashboards and scorecards are defined for MarCom activity and ladder to enterprise goals for executive-level reporting.
• Serve as the program manager for cross-channel, cross-divisional MarCom campaigns (with focus on larger programs like Enterprise level campaigns) building and maintaining campaign project plans, timelines, and milestones and running governance structures.
• Serve as MarCom product lead for marketing automation and project management platform.
• Workshop and define standardize marketing processes, tools and project management frameworks to improve speed-to-market and campaign visibility.
• Design, implement, and refine operational workflows and roles and responsibilities and provide training across divisions.
• Build and roll-out templates to support identified processes.
• Ensure process supports a test and learn approach, especially in digital and lifecycle activities; including the ability to have closed-loop reporting of learnings back to partner teams.
• Support adoption of GenAI and automation tools where process readiness exists, ensuring governance and talent readiness for hybrid human–agent workflows.
• Ensure operational procedures and guidelines used by all marketing teams to ensure adherence to the Society’s information management policies and standards.
• Partner with other internal marketing teams to improve operational maturity, by identifying operational improvements, including how to leverage automation to make operations more efficient.

Senior Manager, Marketing Planning & Operations

Program Manager

• Support a clear and consistent process for Pristine Seas personnel booking travel, ensuring efficiency, cost-effectiveness, and compliance with NGS policies while maintaining safety, well-being, and productivity for personnel
• Identify and coordinate execution of bookings and reservations (visas, flights, hotels, ground transportation, etc) for team travel and VIP travel, in coordination with the PS team and travel agency, to support timely, efficient and safe travel for the Pristine Seas program
• Track all expedition and scout related travel using Pristine Seas’ travel tracking system
• Under the direction of the Director, support analysis of travel costs to inform budget owners locking in of dates and reasonable cost parameters for each expedition and scout
• Coordinate visa application process for traveling personnel
• Request and process all project related invoices via Workday for Pristine Seas’ Operations, Expeditions, Policy, Research, Education, and Media departments
• Ensure accurate coding, proper format, and invoice details meet requirements of Accounts Payable (e.g. matching vendor information, dollar amounts, international conversions, payment terms, etc)
• Ensure back-up documentation is provided and uploaded into Workday and meets requirements of Accounts Payable (e.g. executed agreements, etc)
• Track all projected related invoices with Pristine Seas’ budget tracking system
• Manage, process, track, and reconcile Pristine Seas’ credit card purchases and executive travel expenses via Workday
• Review all contractor expense reports prior to submission and ensure all receipts and expenses meet the NGS Travel & Expense Policy
• Request additional information (receipts, statements, justification) from traveler or vendor as requested by Accounts Payable
• Collect and store required documents and information for staff and contractors participating in Pristine Seas programmatic activities
• Coordinate purchasing gear, equipment, and supplies for scouts and expeditions
• Oversee team storage closet and management of supplies, including gear intake and maintaining inventory counts
• Coordinate shipping of printed materials, apparel, and supply shipments for scouts and expeditions
• Coordinate printing materials such as agendas, brochures, and reports
• Support the development and execution of logistics for in-office team gatherings, meetings, VIP guest visits, in-country events, and full team retreat in collaboration with Program Operations and Strategy
• Support internal communications, scheduling, and team calendar, as needed
• Provide cross-departmental logistics support for events, virtually or in the field, as needed

Coordinator, Program Operations – Science and Innovation

Financial Planning and Analysis

• Manage and maintain Workday data configurations, workflow, and all integrated data applications
• Provide strategic insights and innovative guidance for the Workday Financials portfolio
• Develop, maintain, and deliver custom Workday and Adaptive reports and dashboards
• Collaborate with Finance staff on regression testing systems, updates and enhancements
• Maintain data integrity and enforce consistent data mapping across all systems
• Identify inter-dependencies and communicate the business process and technical implications of proposed systems changes
• Evaluate, recommend, and implement AI functionalities and modules in current systems
• Act as project manager to execute the roadmap to implement AI tools across the finance team
• Investigate and implement AI capabilities within tools and work to create a long-term roadmap for implementation
• Collaborate with all levels of the organization to gather system requirements and troubleshoot issues
• Develop and implement organizational onboarding and training modules for financial systems

Senior Manager, Finance Systems Operations

• Manages the processing of the invoices for the Total Rewards team and claims payments for designated benefit plans
• Resolves vendor invoicing discrepancies
• Assists the Total Rewards Partner with benefit plan audits
• Assists retiree and former staff population with inquiries about retiree medical, life insurance, pension and 401(k) benefits
• Processes life insurance claims on behalf of active and retiree population
• Assists with administrative tasks related to annual open enrollment period
• Responds to employee inquiries by returning phone calls and managing the benefits inbox and Slack communication
• Supports coordination of information for annual audits for retirement plans
• Manages routine entry of recipient data into recognition platform
• Assists with maintaining and updating the gift stores within recognition platform
• Administers and coordinates annual awards program
• Conducts research to support improvement of current reward programs
• Provides support in administrating compensation tool platform
• Supports the director in completing and managing compensation surveys
• Assists in annual merit and promotion process
• Processes regular stipends related to compensation components
• Improves and maintains the Standard Operating Procedure guide for the Total Rewards team

Specialist, Total Rewards Operations Support

Administration

• Administers all employee leaves of absence, including FMLA, short/long-term disability, parental leave, family leave, military and other statutory leaves
• Ensures strict adherence to NGS’ policy and all federal, state, and local leave regulations
• Coordinate requests for ADA accommodations and manage related medical documentation
• Serves as a subject matter expert, advising and guiding employees, managers, and HR Business Partners on leave entitlements, policies, procedures, and available benefit resources
• Maintains accurate and detailed records of all leave cases within the HRIS
• In collaboration with the Vice President, supports relationship management with The Hartford, NGS’ third-party leave administrator
• In conjunction with the VP, The Hartford, and the office of Legal and Business Affairs, oversees compliance with and coordinates state paid leave benefits programs
• Administers Workers’ Compensation claims from initial report through resolution, ensuring compliance with state/federal laws and company policies
• Completes the annual OSHA reporting.

Leave Administrator

Social Media Manager

• Support scheduling daily publishing of content across all social channels (Instagram, Facebook, LinkedIn, Threads and YouTube)
• Implement the Society’s community engagement efforts across all social media channels
• Monitor, respond to and engage with comments, DMs, mentions and tags that reflect the Society’s brand voice
• Monitor social media for potential opportunities for the Society to engage in cultural moments and conversations
• Build and refine social listening reports to actively monitor content and conversations about the Society
• Support regular reports to track community engagement KPIs, including engagement, sentiment and growth

Coordinator, Social Media Community Engagement

• Implement the Society’s email and SMS strategy through the entire email lifecycle from acquisition to engagement to retention
• Build and deploy monthly newsletters, special edition emails, conversion campaigns and SMS in partnership with marketing teams
• Partner with the Content Strategy and Marketing teams to ensure email content is optimized for the channel while remaining on-brand and maintaining consistent voice
• Collaborate across digital channels to create omnichannel engagement plans for campaigns and other marketing initiatives
• Execute a testing roadmap (A/B, multivariate testing, send-time optimization) and experimentation plan to continuously improve email KPIs and engage targeted audiences
• Implement personalization strategies and dynamic content to ensure highly relevant email experiences for the Society’s diverse audience segmentations and reduce content duplication
• Partner with the Creative Studio team to build, test and maintain a library of email templates
• Manage email assets and partner with the Photography team to source high-quality imagery for emails
• Manage a central email calendar for all Society emails, aligning with marketing teams embedded throughout the Society on email sends and resolve scheduling conflicts to ensure the Society is effectively engaging audiences
• Partner with Audience Engagement and Growth, MarTech and Advancement teams on audience list definitions and segmentation, accurate data synchronization and campaign tracking
• Collaborate with the Audience Engagement and Growth and MarTech teams to develop email journeys and workflows using marketing automation tools (e.g., Journey Builder) for the Society’s main newsletter and other marketing teams’ emails
• Build and optimize automated/lifecycle campaigns, including welcome series, slow drip campaigns and reactivation series, to nurture audiences
• Grow and maintain healthy email lists, partnering across marketing on acquisition strategies and optimized sign-up experience
• Produce weekly reports to track and meet email KPIs and monitor the overall health of email channels
• Follow compliance with email marketing regulations (CAN-SPAM, GDPR and other applicable laws) while maintaining high deliverability and sender reputation scores
• Partner with the Manager, Analytics and Insights to share insights and data on email campaigns as part of larger analytics initiatives
• Serve as a partner and the Society’s subject matter expert on email and SMS best practices, incorporation industry trends and optimizations across all email efforts

Manager, Email Operations

General Counsel

• provide legal advice in the management of all employment related matters including benefits, payroll and immigration
• advise on corporate downsizings, hiring, terminations, reorganizations, discipline and other matters
• draft, negotiate and review employment contracts, severance agreements, temporary staffing agreements and independent contractor agreements
• manage employment-related claims including those brought under the Society's Alternative Dispute Resolution program and keep program current with developing law
• conduct internal investigations and report to relevant decisionmakers relating to ethical complaints and other violations of organizational policies
• act as the lead for the Legal & Business Affairs Department on ethical allegations matters
• educate managers and staff on Code of Ethics and other training programs