National Centre for Social Research

Interviewer

• Visit people in their homes to carry out vital research interviews on important topics like health, housing and transport
• Use a tablet or laptop to guide conversations that capture real experiences of daily life in Britain
• Engage with various people in the community

Field Interviewer

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• You'll be out in your community, knocking on doors.
• When someone says yes and shares their story, you'll know you've helped create change that improves people's lives.

Business Operations

• Improve day to day processes: map current ways of working, spot inefficiencies and help redesign workflows so they are simpler, clearer and easier to follow
• Build practical solutions: create and support workflows and automations using Microsoft 365 tools such as Power Automate, Power Apps, SharePoint and Teams
• Turn problems into improvements: carry out root cause analysis, document findings clearly and help translate issues into realistic, useful changes
• Support delivery across teams: work with colleagues across the organisation to improve handovers, reduce duplication and make processes more joined up
• Help reduce manual effort: identify repetitive tasks and opportunities for automation that save time and improve quality
• Track what works: support the team to measure improvements, monitor progress and show where changes are making a real difference
• Work closely with stakeholders: gather requirements, understand pain points and help shape solutions that work in practice
• Contribute to continuous improvement: support a culture of better ways of working and help teams identify where processes can be improved

Business Process and Automation Analyst

Account Executive

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• This is not a desk job. You'll be out in your community, knocking on doors.
• People receive a letter beforehand, but they're not always expecting you.
• Some won't answer. Others will say no. That's completely normal and part of the role.
• But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

Field Interviewer

Field Interviewer

Business Process and Automation Analyst

Field Sales Representative