National Centre for Social Research

Business Operations

• Improve day to day processes: map current ways of working, spot inefficiencies and help redesign workflows so they are simpler, clearer and easier to follow
• Build practical solutions: create and support workflows and automations using Microsoft 365 tools such as Power Automate, Power Apps, SharePoint and Teams
• Turn problems into improvements: carry out root cause analysis, document findings clearly and help translate issues into realistic, useful changes
• Support delivery across teams: work with colleagues across the organisation to improve handovers, reduce duplication and make processes more joined up
• Help reduce manual effort: identify repetitive tasks and opportunities for automation that save time and improve quality
• Track what works: support the team to measure improvements, monitor progress and show where changes are making a real difference
• Work closely with stakeholders: gather requirements, understand pain points and help shape solutions that work in practice
• Contribute to continuous improvement: support a culture of better ways of working and help teams identify where processes can be improved

Business Process and Automation Analyst

Account Executive

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• This is not a desk job. You'll be out in your community, knocking on doors.
• People receive a letter beforehand, but they're not always expecting you.
• Some won't answer. Others will say no. That's completely normal and part of the role.
• But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

Field Sales Representative

• Visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Guide conversations that capture real experiences of daily life in Britain.
• Be out in the community, knocking on doors and engaging individuals in discussions.
• Create change that improves people's lives through gathered insights.

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• This is not a desk job. You'll be out in your community, knocking on doors.
• Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• You'll be out in your community, knocking on doors.
• Some won't answer. Others will say no. That's completely normal and part of the role.
• But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.
• But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• This is not a desk job. You'll be out in your community, knocking on doors.
• People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.
• But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• This is not a desk job. You'll be out in your community, knocking on doors.
• People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no.
• But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

• You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.
• Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
• You’ll be out in your community, knocking on doors.
• When someone says yes and shares their story, you'll know you've helped create change that improves people's lives.

• Visit people in their homes to carry out vital research interviews on important topics
• Use a tablet or laptop to guide conversations that capture real experiences
• Be out in the community, knocking on doors to engage with participants
• Help create change that improves people's lives
• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour for travel to the area of work
• Mileage at 36p per mile for up to 10,000 miles
• £250 bonus after launch, then £250 more at two and four months

• Visit people in their homes to carry out vital research interviews
• Guide conversations capturing real experiences of daily life in Britain
• Conduct interviews in the community at people's homes
• Engage with individuals who may be initially unresponsive
• Document and report on completed interviews and findings