Senior Program Management Lead
Citi
Specialty Pharmacy Program Manager, Hybrid
National Association of Specialty Pharmacy (NASP)
full-time
Posted on:
Location: Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $110,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee and manage therapy/service programs for designated pharma partners and/or therapy classes.
- Manage Orsini therapy performance/manufacturer KPI(s) and any manufacturer escalated issues.
- Develop and manage relationships across the assigned manufacturer organization with the goal to grow the partnership and Orsini Specialty Pharmacy share of the business.
- Lead cross-functional team to develop and implement custom programs for Pharma partners and/or for new specialty pharmacy product launches.
- This includes designing clinical and operational processes to support needs of product, educating the Orsini Healthcare staff to ensure all teams are prepared for new product or service launches.
- Implementation and on-going oversight of trade contract deliverables including data reporting development and issue resolution.
- Work collaboratively to assess and improve key clinical and operational processes within Specialty Pharmacy.
- Participate in quality improvement activities as assigned.
- Prepare reports regarding program performance (financial & operational outcomes), ongoing activities, projects, and other reporting needs for customer business review meetings.
- Lead cross-functional team to manage strategically important projects (internal/manufacturer).
- Perform other duties or projects as assigned.
Requirements
- Bachelor’s degree in related field required, or an equivalent combination of education, skills and experience (minimum 5-8 years in a relevant role)
- Previous Specialty Pharmacy Trade experience at larger organization preferred
- Experience with account management and internal stakeholder collaboration preferred
- Must be computer literate - knowledge of Outlook, Excel, Word, PowerPoint, and Visio
- Excellent written and verbal communication skills
- Ability to read, analyze, interpret professional literature and technical procedures
- Ability to identify, analyze, and solve complex problems
- Ability to interpret and make inferences from data
- Good project management skills
- Ability to respond to changing priorities and handle multiple tasks
- Ability to travel for QBRs, implementation, pharma partner meetings, and other business engagement meetings as needed
