Healthcare Account Manager – Pacific or Mountain Time Zone
National Association of Community Health Centers (NACHC)
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $85,697 - $137,116 per year
About the role
- Serve as a strategic advisor and liaison between OCHIN and its member organizations
- Cultivate and sustain executive-level relationships with member organizations
- Lead member engagement efforts and drive alignment between member needs and OCHIN services
- Proactively identify opportunities for operational optimization
- Coordinate solution development across internal teams
- Maintain accurate and timely account documentation
- Monitor performance trends and drive continuous improvement
Requirements
- Strong understanding/knowledge of Acute Care/Ambulatory clinical operations and EHR (preferably Epic) is required
- Experience in healthcare Account Management, Business Development, or Customer Success Management preferred.
- Knowledge of Healthcare Information Technology, EPIC preferred.
- Knowledge of a Customer Relationship Manager [CRM] and Microsoft Office Software Suite preferred.
- Experience working with FQHC and CCN highly preferred.
- Excellent and strong communication, listening and questioning skills.
Benefits
- Generous compensation package
- Employee well-being support
- Professional advancement opportunities
- Remote work options
- Travel opportunities up to 75%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EHREpicHealthcare Information TechnologyAccount ManagementBusiness DevelopmentCustomer Success ManagementCustomer Relationship ManagerMicrosoft Office Software Suite
Soft Skills
communicationlisteningquestioning