Responsible for managing programs that are strategically important to OCHIN and our members
Focus on Epic programs such as Honor Roll, Gold Stars, and Community Connect Accreditation
Manage OCHIN’s product enhancement lifecycle and release processes
Collaborate with various teams across OCHIN including Account Management
Ensure timelines are communicated to staff and members
Develop and present enhancements communication to membership
Partner with leadership to support product enhancement lifecycle
Stay abreast of future changes in the environment and advise OCHIN’s leadership
Provide oversight for change notification communications
Ensure OCHIN meets strategic goals related to Epic's Accreditation, Honor Roll, and Gold Stars programs

Requirements

Bachelor’s or equivalent relevant combination of education and experience is preferred
Minimum of six (6) years of experience in similar or relevant role required (7 or more years of experience highly desired)
Excellent organizational and project/program management skills
PMP and/or ITIL training and/or certification is highly desired. Candidates with certification may receive priority.
Strong leadership, communication, change management, and project management skills
Demonstrated experience using methodologies and tools such as the Model for Improvement and/or Lean in a healthcare or IT setting (certification desired)
Proven success in internal and external relationship management with all levels, from administrative to executive and both technical and non-technical roles
Strong training and/or presentation skills
Excellent interpersonal, intercultural, and customer service skills
Advanced MS suite - PowerPoint skills required.

Benefits

Generous compensation package
Healthy work-life balance
Opportunity for professional advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementprogram managementchange managementLean methodologyModel for Improvementproduct enhancement lifecyclerelease processescommunication developmentorganizational skillspresentation skills

Soft Skills

leadershipcommunicationinterpersonal skillscustomer service skillsrelationship managementorganizational skillschange managementtraining skillsintercultural skillscollaboration

Certifications

PMPITIL