National Alliance to End Homelessness

Operations

• Provide bookkeeping support to the finance office
• Prepare checks for deposit and enter invoices into the online bill pay system
• Assist with credit card, PayPal, Stripe, and conference reconciliations
• Assist with audit preparation
• Support the individual donor strategy and process contributions
• Prepare and distribute donor acknowledgements and thank-you letters
• Maintain donor database records and monitor the Development inbox
• Assist with conference and event registration, payments, logistics, reimbursements, and refunds
• Support office systems, procedures, equipment, facilities, supplies, databases, and operational systems
• Liaise with IT and telecommunications vendors and coordinate technical support requests
• Perform basic desktop troubleshooting
• Manage incoming communications, mail, office visitors, and telephone inquiries
• Perform additional duties as assigned

Operations Associate