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Salesforce Business and Technical Architect – Sales Ops, AI and Automations
Natera
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $111,600 - $139,500 per year
Job Level
SeniorLead
Tech Stack
CloudERPETLRPASOAP
About the role
- Design, implement, and govern enterprise-scale Salesforce solutions for Sales Operations, AI, and Automations.
- Partner with Sales Ops and Marketing Ops to define capability maps, sales forecasting models, and end-to-end CRM processes.
- Translate business needs into Salesforce platform solutions (Sales Cloud, Service Cloud, CPQ, Experience Cloud, Data Cloud).
- Own the solution blueprint across Sales processes, AI use cases, and automation workflows.
- Lead the design and development of custom Salesforce applications using Apex, LWC, Triggers, Batch/Queueable classes, Platform Events, and Async Processing.
- Architect and govern complex integrations with external systems (ERP, LIMS, MDM, Data Warehouse, Marketing Automation) using REST/SOAP APIs, Platform Events, Middleware (MuleSoft/ETL).
- Define and manage data modeling, sharing/security architecture, and performance optimization strategies.
- Conduct code reviews, enforce coding standards, and mentor developers on Salesforce best practices.
- Drive DevOps practices with version control (Git), CI/CD pipelines, test automation, and release governance.
- Embed AI/Einstein/Agentforce into Sales workflows and collaborate with AI/ML engineers to integrate predictive models, copilots, and intelligent automation into CRM.
- Design and deliver Salesforce Flow Orchestration, Approvals, and Process Automations.
- Act as the technical advisor and architect-of-record for Sales Ops and CRM transformations; facilitate architecture design sessions, PoCs, and executive-level solution reviews.
- Establish and enforce architecture governance, RACI models, and technical debt management.
Requirements
- 8+ years of Salesforce experience, including architecture, solution design, and hands-on development.
- Expert in Apex programming (Triggers, Batch, Async, Platform Events, REST APIs).
- Strong expertise in Lightning Web Components (LWC), Aura components, and UI/UX best practices.
- Proven experience designing and managing API integrations, event-driven architectures, and middleware.
- Strong knowledge of Salesforce Sales Cloud, Service Cloud, CPQ, Experience Cloud.
- Hands-on experience with DevOps (Git, CI/CD, SFDX, automated testing frameworks).
- Proven ability to conduct code reviews, mentor developers, and enforce coding standards.
- Strong communication skills to engage with both executives and technical teams.
- Preferred: Salesforce certifications (System Architect, Application Architect, Platform Developer II, or CTA track).
- Preferred: Experience with Einstein Copilot, Agentforce, Data Cloud, MuleSoft, RPA, or Intelligent Document Processing (IDP).
- Preferred: Background in high-scale enterprise integrations and automation-heavy Salesforce programs.
- Preferred: Experience in health-tech, biotech, or B2B SaaS industries.
Benefits
- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Employees and their immediate families receive free testing.
- Fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k benefits.
- Commuter benefits.
- Generous employee referral program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceApexLightning Web ComponentsAPI integrationsevent-driven architectureDevOpsSales CloudService CloudCPQExperience Cloud
Soft skills
communicationmentoringcode reviewsolution designarchitecture governance
Certifications
System ArchitectApplication ArchitectPlatform Developer IICTA track
