Nasstar

People Services Coordinator

Nasstar

full-time

Posted on:

Location Type: Hybrid

Location: Cyberjaya • Malaysia

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About the role

  • - Coordinate the completion of all people related processes, proactively following up to complete key tasks. Escalate any issues to make sure processes are followed.
  • - Documentation includes but is not limited to starter and background checks, changes to roles, performance management, training requests.
  • - Propose improvements to processes for a better employee experience and to reduce administrative efforts.
  • - Make sure people records and data are up to date and accurate.
  • - Support Talent Acquisition processes as required.
  • - Make sure new starters are welcomed into the business and that we have prepared for their arrival. Drive other departments and managers to set up equipment, logins etc.
  • - Participate in new starter induction training as necessary.
  • - Make sure managers set objectives for new starters so they are clear what is expected of them and by when.
  • - Work with managers to plan induction training so new starters can be effective as quickly as possible.
  • - Resolve employee questions and enquiries or direct them to appropriate contacts.
  • - Support the implementation of policies and procedures, including representing the People Team in investigations or disciplinary/grievance meetings.
  • - Promote the wellbeing and fair treatment of all of our people.
  • - Prepare reports and analyse data as required, including after conducting new starter or engagement surveys, exit interviews.
  • - Respond promptly and professionally to employee enquiries, escalating when you have exhausted resources at your disposal to locate answers/resolutions.
  • - Coordinate regular communication from the People Team to managers and the wider business.
  • - Contribute content for newsletters, e-bulletins and other updates.

Requirements

  • - Bachelor’s degree or substantial additional working experience
  • - Good experience of HR administration across the employee lifecycle
  • - Good knowledge of requirements on businesses for legal compliance in terms of health and safety, employee screening and on-going checks. Actual experience of processing and reviewing documentation
  • - Experience of preparing reports / spread sheets eg to analyze diversity or in absence monitoring
  • - Experience of using an HRIS
  • - Experience of arranging and participating in training sessions
  • - Experience of working in an ISO certified environment eg 9001,14001, 20001,270001
  • - Good organization skills
Benefits
  • - Competitive salary based on experience.
  • - Training and development provided.
  • - Opportunity to work with international stakeholders.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR administrationemployee lifecyclelegal compliancedocumentation processingreport preparationdata analysisHRIStraining session coordinationISO certificationdiversity analysis
Soft Skills
organization skillscommunicationproblem-solvingproactive follow-upemployee supportprocess improvementteam collaborationcustomer serviceconflict resolutionattention to detail
Certifications
Bachelor's degreeISO 9001ISO 14001ISO 20001ISO 27001