Account Manager, Americas
Nasdaq
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Salary
💰 $72,000 - $126,000 per year
About the role
- Manage and grow a portfolio of strategic clients, serving as a trusted advisor for Nasdaq Investor Relations solutions
- Own the client relationship and drive retention through proactive engagement, regular business reviews, and high‑quality service delivery
- Understand client initiatives and ensure Nasdaq IR solutions deliver ROI, quick time to value, and measurable business impact
- Identify and mitigate client risk, develop retention and engagement strategies, and expand client relationships through cross‑sell and upsell where appropriate
- Meet or exceed assigned targets for retention and growth, with a primary focus on protecting existing Investor Relations revenue
- Undertake continuous development and industry training to maintain Nasdaq’s position as a leading global provider and a trusted Investor Relations partner
Requirements
- Proven track record of building loyal, strategic partnerships with executive-level clients, including CFOs, IROs, and IR Managers
- Understand and effectively convey the Nasdaq IR Solutions value proposition, tailoring messaging to client objectives and priorities.
- Strong operational and analytical abilities, with the capacity to understand client needs and reinforce the ROI of Nasdaq solutions
- Strong business acumen and Investor Relations knowledge, with sound judgment in managing complex client relationships
Benefits
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client relationship managementstrategic partnership buildingproactive engagementbusiness acumenanalytical abilitiescommunication skillsjudgmentretention strategiesengagement strategiescross-selling