Market Data Services Analyst
Nasdaq
full-time
Posted on:
Location Type: Hybrid
Location: Philadelphia • New York • Pennsylvania • United States
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Job Level
About the role
- Support client onboarding by providing product information, coordinating orders, and managing billing and reporting processes
- Analyze and track licensing requirements for Index products, ensuring accuracy and compliance
- Serve as the main point of contact for customer inquiries, working with internal teams to resolve issues quickly
- Maintain database integrity and reconcile customer fees with accuracy and attention to detail
- Create reports and insights to support internal teams and improve customer experience
Requirements
- Bachelor's degree in business, finance, or related field, or equivalent practical experience
- 0-2 years of experience in an analyst or customer-facing role
- Strong Excel skills and comfort working with data
- Ability to manage multiple priorities and work both independently and as part of a team
- Familiarity with Salesforce, Power BI, Tableau, SQL, or Alteryx is a plus
- Excellent communication and customer service skills
- Interest in capital markets or fintech
Benefits
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelSQLPower BITableauAlteryx
Soft Skills
communicationcustomer serviceattention to detailability to manage multiple prioritiesteamwork
Certifications
Bachelor's degree