Drive the technical discovery process, delivering insightful presentations and articulating product value through tailored demonstrations.
Develop comprehensive solutions that meet business and technical needs while contributing to Narvar's strategic growth.
Craft and maintain critical customer artifacts, including architecture documents, workflow diagrams, and integration plans, to ensure clarity and alignment with our solutions.
Help answer RFI/RFP responses, security questionnaires, and the construction of SOWs, focusing on accurate implementation estimates and fostering technical trust.
Guide customer conversations, focusing on technical insights to address questions and underline our leadership in post-purchase innovation.
Facilitate discussions on data governance, emphasizing the strategic use of order and inventory data to amplify customer value.
Stay ahead of industry trends and maintain expertise in product knowledge through competitive intelligence, industry events, and customer analysis.
Actively participate in solution engineering community groups, and commit to continuous personal and professional development is a plus.

Requirements

A proven track record of over 5+ years in solution engineering, pre-sales, or similar technical roles within the software industry.
In-depth knowledge of SaaS, platform migrations, data migrations, API frameworks, and web technologies.
Proficiency in iPaaS frameworks, e-commerce (Salesforce, Shopify, etc), Customer Service (Salesforce, Zendesk, etc), OMS, PIM, Jira, ERP, CRM, WMS, and other pertinent technologies.
Excellent communication and presentation skills.
Adept at managing deliverables across various cross-functional teams, demonstrating an ability to interact effectively at all organizational levels.
Curiosity and a lifelong learner mindset, with hands-on experience in product demonstration environments and continuous skill enhancement.

Benefits

Professional development opportunities
Flexible working arrangements
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solution engineeringpre-salesSaaSplatform migrationsdata migrationsAPI frameworksweb technologiesiPaaS frameworksproduct demonstrationtechnical discovery

Soft Skills

communicationpresentationcuriositylifelong learnercross-functional collaborationinterpersonal skillstechnical trustcustomer engagementstrategic thinkingproblem-solving