Naked Wines

Manager

• Lead and improve the S&OP demand planning process using data-driven forecasting.
• Create, maintain, and enhance demand forecasts across all product segments.
• Build forecasting models using Python, SQL, and advanced Google Sheets.
• Apply statistical forecasting techniques, including time-series modelling, regression methods, and machine learning approaches.
• Use scenario planning to model promo uplift, market uncertainty, trend shifts, and best/worst-case demand outcomes.
• Analyse demand drivers, seasonality, customer behaviour, and commercial impacts to improve forecast accuracy.
• Work closely with Sales, Marketing, Supply, Finance, Category Management, Logistics, and Operations to align demand assumptions.
• Present forecast results, demand risks, and opportunities in S&OP meetings with clear, evidence-based recommendations.
• Support portfolio and innovation planning by forecasting new wines and product launches.
• Monitor market trends, portfolio performance, product lifecycle stages, and customer behaviour to identify opportunities.
• Track and report forecasting KPIs including accuracy, bias, baseline stability, promo uplift accuracy, and demand variability.
• Carry out root-cause analysis when forecasts differ from actual results.
• Improve forecasting tools, automation workflows, dashboards, and data pipelines.

Senior Demand Planning Manager

Data Scientist

• Lead and develop the Analytics team, including managers and analysts. Prioritise workload, coach performance and foster a collaborative, high-performing culture.
• Shape and deliver the Data vision and strategy, ensuring alignment with company OKRs, business goals and Data Engineering.
• Drive data-led decision-making across key business functions: Customer Acquisition, Product, Retention, Marketing, Operations and Finance.
• Partner with Data Engineering to ensure strong data governance, scalable pipelines and minimal technical debt.
• Collaborate with Product and Tech to measure the impact of new features and experiments, and turn insights into action.
• Develop advanced analytics techniques alongside our Data Scientist and Product Analytics Manager, including predictive modelling and A/B testing.
• Own and optimise our analytics tools (Looker, Amplitude, Google Analytics, Smartlook) to drive self-serve insights across the organisation, identifying and addressing gaps in tooling and data access.
• Ensure industry best practice of AI use in tools, techniques and approaches.
• Communicate insights clearly, presenting complex findings to senior leadership and non-technical stakeholders.
• Advocate for early data involvement in new initiatives, building processes and mindsets that make this happen.
• Lead training and education on analytics tools, dashboards and metrics to increase data literacy across teams.
• Balance rigour and reality, helping the business make sound and pragmatic decisions using data.

Head of Analytics

IT Support

• Partner with the Head of Internal Audit to develop and deliver a strong internal audit and assurance programme for the Group
• Lead and contribute to audits across financial and operational areas — testing, mapping, and reporting on controls
• Prepare and present insightful audit reports, turning findings into clear, practical actions
• Work collaboratively with teams across Naked Wines to strengthen processes and fix any control gaps
• Manage improvement plans linked to external audit findings
• Support the Group’s risk assessment and annual reporting cycle
• Champion our mission, values, and culture every step of the way

Senior Demand Planning Manager

Head of Analytics

Internal Audit Manager