Nahaus.de

Customer Support & Service, Property Management Software

Nahaus.de

part-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €556 per month

About the role

  • Customer support: You answer questions from our users via email and phone.
  • Onboarding: You help new customers get familiar with our software.
  • Initial troubleshooting: You detect issues and forward them to our team.
  • Customer feedback: You collect feedback and help us improve Nahaus GmbH.
  • Documentation & guides: If you enjoy it, you can also create guides for frequent questions.

Requirements

  • Experience in property management or rent accounting (e.g., as a property manager, in tenancy/HOA management, or leasing)
  • Strong communication skills & customer orientation – you can explain complex topics clearly.
  • Basic technical understanding – not afraid of software and digital tools.
  • Independent and reliable work style.
  • Good written and spoken German.
  • Nice to have, but not required: experience in support or customer service.
  • Initial exposure to PropTech or digital management tools.
Benefits
  • Remote-first company – work from anywhere!
  • Practical insight: You will be part of a PropTech startup and learn modern digital processes.
  • Onboarding & support: We won’t leave you alone – you’ll receive a structured onboarding.
  • Varied tasks: From support and onboarding to documentation creation – no two days are the same.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillscustomer orientationindependent work stylereliable work style