Nagomi Security

Sales Engineer

• Lead and mentor the Sales Engineering and Customer Success teams to achieve departmental goals and exceed sales targets.
• Develop and implement strategic plans to support sales initiatives and drive revenue growth.
• Collaborate with sales teams to present technical solutions and conduct product demonstrations tailored to customer needs.
• Analyze customer feedback and performance metrics to identify opportunities for improvement in service delivery.
• Work closely with product management and engineering teams to relay customer requirements and influence product development.
• Foster strong relationships with key clients and stakeholders to drive long-term satisfaction and loyalty.
• Monitor industry trends and competitive landscape to inform sales strategy and product positioning.
• Ensure the continuous development of team skills and knowledge through training and professional development opportunities.

Director of Sales Engineering

Security Engineer

• Own the full post-sales journey for a portfolio of enterprise customers, from onboarding to renewal and expansion.
• Act as a trusted advisor to ensure clients achieve measurable outcomes with Nagomi Security’s solutions.
• Lead seamless onboarding experiences and technical implementation plans tailored to each client’s environment.
• Partner with customers to define success metrics, drive adoption, and deliver measurable business outcomes.
• Develop and own strategic account plans and foster long-term partnerships aligned to customer objectives.
• Maintain high retention rates by proactively addressing risks and drive expansion ARR through upsell and cross-sell.
• Build and maintain relationships with executive stakeholders and conduct business reviews to showcase ROI.
• Collaborate with Sales on pre-sales solution alignment and serve as the customer’s voice to influence product improvements.
• Work cross-functionally with Sales, Product, Marketing, and Support to deliver timely solutions to complex client needs.

Director of Sales Engineering

Technical Customer Success