Customer Success Engineer

Nagomi Security

Customer Success Engineer at Nagomi Security managing post-sales journey for enterprise customers, driving adoption and retention with exceptional customer experiences.

Posted 6/7/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead seamless onboarding experiences and technical implementation plans tailored to each client's environment.
Partner with customers to define success metrics, ensure adoption, and deliver measurable business outcomes.
Own strategic account plans for a portfolio of enterprise customers, fostering long-term partnerships and aligning Nagomi's capabilities to customer objectives.
Maintain high retention rates by proactively addressing risks, and drive expansion ARR through upsell and cross-sell opportunities.
Build and maintain relationships with executive stakeholders, conducting business reviews to showcase ROI.
Partner with Sales on solution alignment during the pre-sales process for assigned accounts.
Serve as the customer's voice within Nagomi, providing actionable feedback to influence product enhancements.
Collaborate closely with internal teams to deliver timely solutions to complex client needs.

Requirements

What you’ll need

5+ years of experience in a technical customer success, customer success engineer, technical account management, or related role.
Proven track record in managing high-value accounts with measurable business impact.
A strong understanding of cybersecurity products, services, and industry trends is highly desirable.
Exceptional communication, presentation, and relationship-building skills.
Ability to manage multiple clients and projects simultaneously in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Willingness to travel as needed for client meetings and events.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Nagomi Security Website LinkedIn All Job Openings 11 - 50 employees Nagomi Security erases security debt by integrating existing tools, optimizing defenses, and prescribing plans to improve efficiency while tracking progress against real-world threats. Customer Success Engineer 🔥 15 minutes ago 🏢 New York City – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer Cyber Security Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead seamless onboarding experiences and technical implementation plans tailored to each client's environment.
Partner with customers to define success metrics, ensure adoption, and deliver measurable business outcomes.
Own strategic account plans for a portfolio of enterprise customers, fostering long-term partnerships and aligning Nagomi's capabilities to customer objectives.
Maintain high retention rates by proactively addressing risks, and drive expansion ARR through upsell and cross-sell opportunities.
Build and maintain relationships with executive stakeholders, conducting business reviews to showcase ROI.
Partner with Sales on solution alignment during the pre-sales process for assigned accounts.
Serve as the customer's voice within Nagomi, providing actionable feedback to influence product enhancements.
Collaborate closely with internal teams to deliver timely solutions to complex client needs. 🎯 Requirements
5+ years of experience in a technical customer success, customer success engineer, technical account management, or related role.
Proven track record in managing high-value accounts with measurable business impact.
A strong understanding of cybersecurity products, services, and industry trends is highly desirable.
Exceptional communication, presentation, and relationship-building skills.
Ability to manage multiple clients and projects simultaneously in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Willingness to travel as needed for client meetings and events. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Executive Protection & Events Security Manager II – Major Events Security Manager 🕒 4 days ago Bank of America 10,000+ employees 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Overseeing security management for events at Bank of America, ensuring safety of attendees and management. Implementing security plans, managing events, and coordinating with law enforcement. 🏢 New York City – Onsite 💵 $120k - $154.8k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer 🦅 H1B Visa Sponsor Security Lead – Deployment & Ops 🕒 May 25 FluidStack 11 - 50 🤖 Artificial Intelligence Website LinkedIn All Job Openings Security Lead at Fluidstack managing end-to-end security for greenfield data center builds. Involves auditing, programming, and collaborating with engineering teams. 🏢 New York City – Onsite 💵 $300k - $400k / year ⏰ Full Time 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer Product Security Engineer 🕒 May 20 Adobe 10,000+ employees Website LinkedIn All Job Openings Mid-level Product Security Engineer developing AI-powered security platforms at Adobe. Building security capabilities using LLM integrations and working with cross-functional teams. 🏢 New York City – Onsite 💵 $122.9k - $216.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer 🦅 H1B Visa Sponsor Azure Cloud JavaScript Kubernetes Postgres Python React Redis SDLC Security Engineer IV – Data Loss Prevention 🕒 April 24 Capital Group 5001 - 10000 💸 Finance 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Security Engineer in Data Loss Prevention safeguarding sensitive information at Capital Group. Deploying and managing DLP tools while collaborating with IT and compliance teams. 🏢 New York City – Onsite 💵 $159.4k - $270.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👮‍♂️ Cybersecurity / Security Engineer 🦅 H1B Visa Sponsor Cloud Information Security Engineer – Level IV 🕒 April 16 E-Verify Program 501 - 1000 🏛️ Government 📋 Compliance Website LinkedIn All Job Openings Information Security Engineer managing cybersecurity solutions, incident response and security projects. Collaborating with IT teams to protect infrastructure and data from threats. 🏢 New York City – Onsite 💵 $140k - $175k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👮‍♂️ Cybersecurity / Security Engineer Cloud Cyber Security Firewalls IoT Perl Python SMTP TCP/IP View More Security Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

technical customer successcustomer success engineertechnical account managementcybersecurity productscybersecurity services

Soft Skills

communication skillspresentation skillsrelationship-building skillsproblem-solving skillsattention to detailability to manage multiple clientsability to manage multiple projectsadaptability in fast-paced environment