Billing, Credentialing & Back-Office Operations Coordinator
Nabi
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
About the role
- Manage day-to-day billing workflows, including claims submission, reconciliation, and follow-up
- Track and resolve claim denials and follow up with payers to ensure timely reimbursement
- Maintain accurate billing, insurance, and provider records within EMR and practice management systems
- Support revenue cycle reporting and collaborate with operations leadership to improve efficiency
- Manage credentialing and payer enrollment for new Registered Dietitians (RDs)
- Track credentialing timelines to ensure clinicians are onboarded and billable as efficiently as possible
- Maintain up-to-date provider licenses, credentials, and payer statuses
- Ensure provider capacity keeps pace with patient growth
- Support onboarding of clinicians into EMRs, billing systems, and administrative workflows
- Maintain accurate provider and administrative data across internal systems
- Assist with scheduling, data entry, and clinician administrative support as needed
- Collaborate with leadership to streamline workflows and build scalable operational processes
- Ensure compliance with HIPAA and payer requirements across all workflows
- Serve as a point of contact for clinicians and patients regarding administrative and billing questions
- Communicate clearly, professionally, and empathetically in a patient-centered care environment
Requirements
- 1+ years of healthcare administration experience
- Prior experience with medical billing, insurance claims, denials, or RCM workflows
- Strong organizational skills and exceptional attention to detail
- Comfort with EMRs, billing software, spreadsheets, and Google Workspace
- Ability to work independently in a fast-paced, fully remote environment
- Experience with credentialing, payer enrollment, or provider onboarding (Preferred)
- Experience in behavioral health, nutrition, or eating disorder practices (Preferred)
- Familiarity with EMRs such as SimplePractice, Healthie, or similar systems (Preferred)
- Working knowledge of CPT and ICD-10 codes (Preferred)
Benefits
- Health, dental, and vision insurance (for full-time roles)
- Home technology reimbursement
- Flexible scheduling within core business hours
- Professional growth opportunities within a rapidly scaling health organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billinginsurance claimsclaims submissionreconciliationcredentialingpayer enrollmentCPT codesICD-10 codesrevenue cycle managementdata entry
Soft Skills
organizational skillsattention to detailcommunicationprofessionalismempathyindependencecollaborationproblem-solvingtime managementadaptability