N1 Health

Account Manager

• Own and manage the account P&L, delivering against revenue, growth, and margin targets
• Deeply engage with customers to understand their business model and operations
• Collaborate with the customer executive sponsor and other champions to create and manage against a shared account vision and roadmap that drives clear customer business results and value
• Develop and maintain healthy executive customer relationships, ensuring the shared vision and roadmap is relevant, impactful, implemented, and leads to growth
• Partner with customer executive sponsors to drive change management activities as you lead the implementation of the shared vision and roadmap
• Lead your team in the timely delivery of high-quality work product that drives customer business results and creates attributable business value
• As circumstances warrant, roll-up your sleeves and work side-by-side with the team actively contributing to the creation of deliverables such as statements of work, project plans, staffing models, governance materials, and solution design artifacts
• Serve as a mentor and coach to your team, providing actionable feedback that improves customer interactions, deliverable quality, and execution fundamentals
• Present the results of our work and our recommendations to drive business results to audiences ranging from analysts to C-suite executives
• Ensure that the N1 Health technology platform and services are meeting customer needs and leading to concrete impact on their operations

Account Delivery Lead