Digital Health Specialist – Operations Manager
N-Power Medicine, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • United States
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Salary
💰 $138,000 - $160,000 per year
About the role
- Provide direct, day to day leadership for DHS assigned to a specific health system account
- Set clear expectations for performance, workflows, and professional behavior
- Monitor workload distribution and staffing coverage across assigned sites
- Address routine performance issues and escalate complex concerns to the Senior Manager
- Foster a positive, accountable, and high engagement team culture
- Partner with the Senior Manager to support hiring needs
- Own rapid and effective onboarding for new team members
- Identify onboarding gaps and recommend improvements to training processes
- Conduct regular check-ins and coaching conversations with direct reports
- Support ongoing skill development and role readiness
- Participate in performance reviews and contribute to promotion or corrective action discussions
- Monitor adherence to documentation, consent, and workflow standards
- Maintain strong working relationships with health system partners
- Perform additional duties and responsibilities as required.
Requirements
- 8+ years of experience in healthcare operations, clinical research, or health system-based programs
- 5+ years of people management or team leadership experience
- Bachelor’s degree or equivalent professional experience
- Demonstrated experience with onboarding, training, and performance management
- Strong understanding of compliance and quality expectations in research settings
- Extensive familiarity and comfort with ambulatory oncology workflow
- Demonstrated success in building and leading high-performance teams, with the ability to inspire, mentor, and drive organizational change
- Collaborative, hands-on manager who thrives in dynamic environments, with a strong desire to drive paradigm shifts in clinical research and improve patient outcomes
- Strong interpersonal skills with the ability to manage competing priorities in a fast-paced environment
- Exceptional written and verbal communication skills, with the ability to engage and influence senior stakeholders, clinical teams, and technical experts alike
Benefits
- Competitive industry benefits
- 401K plan
- Flexible work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare operationsclinical researchperformance managementonboardingtrainingcompliancequality expectationsambulatory oncology workflowteam leadershiporganizational change
Soft Skills
leadershipinterpersonal skillscommunication skillscollaborationmentoringproblem-solvingadaptabilityteam culture developmentperformance review participationstakeholder engagement
Certifications
Bachelor’s degree