MyVA Support (MYVAS)

Human Resources

• Source, screen, and contact candidates from our internal database
• Schedule and coordinate interviews
• Support onboarding processes and maintain documentation
• Take meeting minutes notes
• Act as a communication bridge between departments (e.g., IT inspections/disconnections)
• Review software usage and contribute to improving consistency across tools
• Update and maintain candidate records in Zoho CRM
• Assist the recruitment team with process improvements and administrative tasks

HR Analyst

Digital Marketing

• Support and execute digital marketing campaigns across multiple platforms
• Handle data entry and CRM management to maintain accurate records.
• Assist with SEO, SEM, and email marketing initiatives.
• Managing CRM Ticketing System

Digital Marketing Assistant

Customer Success Manager

• Assist in managing and optimizing CRM workflows to support business operations, sales, and marketing.
• Support the setup and refinement of automated campaigns to nurture leads and boost engagement.
• Troubleshoot and research solutions when challenges arise—finding ways to make things work instead of waiting for answers.
• Collaborate with different teams to align workflows with business goals.
• Help manage integrations with third-party tools, especially through automation platforms like Zapier.

HR Analyst

Digital Marketing Assistant

Junior CRM, Marketing Automation Assistant