MyVA Support (MYVAS)

Customer Support

• Conduct outbound calls to restaurants, bars, and hospitality businesses
• Introduce the healthcare membership program professionally
• Answer basic questions about the service and membership model
• Build rapport with business owners and decision-makers
• Assist in identifying potential member interest
• Help schedule follow-up calls or meetings when applicable
• Research businesses and identify decision-makers
• Gather and verify contact information
• Maintain organized lead and outreach records
• Update spreadsheets and internal tracking systems
• Document customer interactions and call outcomes
• As the project evolves, may include appointment setting and follow-up outreach campaigns

Customer Service, Outreach Representative – Part-Time