Service Support Administrator
Accurate Background
Contracts Administrator
Mythics, LLC
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Oracle
About the role
- Serve as a liaison among Mythics Sales teams, Legal, and the Oracle Channels Organization for nonstandard deals
- Write detailed business justifications in support of nonstandard deal approval requests
- Create quotes and submit documents using Oracle’s online deal submission portal
- Manage Nonstandard Approval Process activities including initial submissions, resubmissions, POD requests, and deal updates
- Maintain accuracy in reporting and documentation, including Oracle price lists and active deal logs
- Develop and maintain positive relationships with the Oracle Channels Organization
- Learn and maintain policy documents related to the approval process and Sales cycle
- Keep Sales informed and trained on Oracle policy changes impacting the Nonstandard Approval Process
- Create and review pricing documents using Excel and support maintaining a Partner Contracts repository
- Send weekly emails to Sales with pricing and policy documentation updates
- Assist with review and updates to End User License Agreements
- Participate in and/or develop training for Sales on the Nonstandard Approval Process, Oracle Policy Updates, EULAs, and pricing models
- Perform other duties as assigned
Requirements
- Bachelor’s degree in Business, English or Communications and/or equivalent work experience
- Experience using spreadsheet and database applications, data query tools, and MS Office applications, Excel
- 1-2 years’ contracts experience working with a Reseller (a plus)
- Excellent organization and time management skills
- Demonstrated ability to communicate complex ideas clearly and apply problem solving skills
- Demonstrated ability to establish and maintain effective relationships and partnerships within and outside of the company
- Strong interpersonal, communication, writing, and grammar skills
- Strong analytical and critical thinking skills
- Ability to work in a collaborative team setting
- High level of information retention and recall
- Must pass pre-employment drug test (Drug-Free Workplace Act compliance)
Benefits
- Comprehensive Health, Dental, and Vision plans
- Premier 401k retirement plan with corporate matching
- 529 college saving plan
- Health Savings Account (HSA) and Dependent Care Flexible Spending Account options
- Legal Resources
- Generous work/life balance supported by a PTO bank, paid holidays, leave programs and additional flex time off
- Employee referral program
- Employee recognition, gift and reward program
- Tuition reimbursement for continuing education
- Remote or hybrid work options
- Team-building events, annual awards and kick-off parties
- Health and wellness-focused activities
- Relaxation spaces
- In-office gourmet coffee, tea, fresh fruit and healthy snacks
- Corporate GREEN sustainability initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Exceldata query toolsspreadsheet applicationsdatabase applicationscontract management
Soft skills
organization skillstime management skillscommunication skillsproblem solving skillsinterpersonal skillsanalytical skillscritical thinking skillscollaborative skillswriting skillsgrammar skills
