
Senior Recruiting Operations Specialist
Mysten Labs
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $148,000 - $185,000 per year
Job Level
About the role
- Own the end-to-end candidate experience across all stages of the hiring lifecycle, from the first interview to the offer stages
- Design and continuously improve candidate-facing touchpoints including interview scheduling, prep materials, communications, and follow-ups
- Act as the single-threaded IC owner for candidate experience standards, ensuring consistency, clarity, and professionalism across teams and roles
- Identify friction points in the candidate journey and implement process or tooling improvements to reduce drop-off and improve satisfaction
- Independently manage high-volume and high-complexity interview coordination, including multi-panel, cross-functional, and executive interviews across time zones
- Anticipate scheduling challenges and proactively solve for interviewer availability, candidate constraints, and timeline risks
- Manage candidate logistics such as NDAs, interview confirmations, travel coordination (when applicable), and real-time issue resolution
- Ensure interviews run smoothly and on time, acting as a reliable point of contact for both candidates and internal teams
- Implement mechanisms to measure candidate experience (e.g., surveys, response times, drop-off analysis)
- Track and analyze candidate experience metrics in partnership with recruiters
- Use insights and feedback to inform process improvements and candidate communication standards
- Ensure consistency and high quality across recruiting processes while adapting to different teams’ needs
- Serve as the primary IC owner and expert for Ashby
- Configure and maintain pipelines, interview plans, scorecards, automations, and reporting
- Partner with recruiters to optimize workflows and ensure data accuracy and system hygiene
- Troubleshoot ATS issues and act as the first line of support for the recruiting team
- Produce regular recruiting reports and dashboards (time-to-hire, funnel conversion, interviewer load, etc.)
- Maintain clean and reliable recruiting data
- Surface insights that help recruiters and leaders make better hiring decisions
- Support ad-hoc analysis requests related to hiring performance and planning
- Help implement and manage AI-powered tools and automations across recruiting workflows
- Experiment with tools that improve scheduling efficiency, candidate experience, and recruiter productivity
- Partner with recruiters to responsibly incorporate AI into daily workflows
- Contribute as a hands-on IC to recruiting projects such as onboarding improvements, documentation, and tooling rollouts
- Partner cross-functionally with People Ops, Finance, Legal, and leadership assistants on hiring workflows
Requirements
- 4+ years of experience in recruiting coordination, recruiting operations, HR operations, or a similar role
- Strong interest in Recruiting Operations as a long-term career path
- Highly organized with exceptional attention to detail
- Comfortable managing multiple priorities in a fast-moving environment
- Strong systems and process mindset with the ability to execute independently
- Experience working with an ATS (Ashby strongly preferred)
- Analytical and comfortable working with recruiting data and reports
- Clear, professional communicator (written and verbal)
- Curious about technology and excited by AI and automation in recruiting
- Collaborative, approachable, and service-oriented
Benefits
- Comprehensive health insurance including medical, dental, and vision covered for you and your dependents; including Tax Savings Benefits such as HSAs and FSAs.
- 18 weeks of paid Parental Leave
- Complimentary access to wellbeing programs, such as family planning support, gender affirming care, and hormone replacement therapy as well as physical fitness/nutrition apps. We also provide mental health support and counseling and EAP (Employee Assistance Program) for financial/legal assistance, home life referrals, and more
- Short Term and Long Term Disability coverage as well as Life Insurance and Accident Insurance, and other coverage options.
- Traveler Insurance
- 401(k)
- Complimentary privacy protection service
- Wellness stipend
- Flexible paid time off and 11 paid holidays per year
- Team offsites and annual all-company retreat
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
recruiting coordinationrecruiting operationsHR operationsdata analysisprocess improvementinterview schedulingcandidate experience metricsAI-powered toolsautomationreporting
Soft skills
highly organizedattention to detailmulti-priority managementsystems mindsetindependent executionclear communicationcollaborativeapproachableservice-orientedcuriosity about technology