MySigrid

Business Development Rep

• Drive brand awareness, lead generation, and sales engagement through various digital channels
• Conduct lead generation activities through email, LinkedIn, and other platforms
• Initiate outreach to potential leads and support execution of marketing campaigns
• Schedule and attend sales consultation calls with potential clients
• Take notes during calls, manage follow-ups, and assist in maintaining CRM system
• Assist in preparing sales decks, proposals, and marketing materials
• Coordinate with the marketing team to support ongoing campaigns and promotions
• Monitor campaign performance metrics and provide regular updates
• Help maintain a database of leads, contacts, and prospects
• Stay informed about industry trends and competitor activities

Business Development Associate

Frontend Engineer

• About MySigrid
• MySigrid is on a mission to give time back to busy professionals through executive support that blends world-class human assistants with intelligent systems. We're now evolving from a smart task management console into an AI-native platform — integrating LLMs, agentic workflows, and intelligent automation. If you've ever thought, "I could build something better with GPT and a weekend," this is your scene.
• The Opportunity
• We’re hiring a Full-Stack Developer who can both maintain and extend our modern web app — and help us pioneer the shift toward AI-native experiences. You’ll work on everything from shipping features in our core platform to integrating cutting-edge AI tools that enhance how our assistants work and how our clients get things done.
• What You'll Do
• Design, build, and deploy full-stack features using React, Node.js, TypeScript, PostgreSQL, and Google Cloud Platform.
• Collaborate with product and operations teams to deliver scalable improvements to our web console and assistant workflows.
• Integrate AI capabilities into our product – such as using GPT APIs, setting up RAG pipelines, or building task agent frameworks.
• Proactively solve problems, clear roadblocks, and drive initiatives forward without hand-holding.
• Stay on top of emerging AI tools, libraries, and frameworks and find smart ways to apply them.

Full Stack Developer, React/NodeJS

Customer Success Manager

• Build strong business relationships with their respective accounts by ensuring that client needs and expectations are consistently met and exceeded.
• Manage client complaints and resolve issues effectively and in a timely manner, turning challenges into opportunities for long-term partnerships.
• Manage client usage through proper planning and setting realistic expectations, including increasing usage of under-utilized accounts by working closely with the Executive Assistants.
• Leverage sales experience to identify and capitalize on opportunities for growth within existing accounts.
• Conduct sales calls to potential clients, presenting MySigrid’s offerings and converting leads into business opportunities.
• Promote MySigrid’s values and help maintain a positive working environment for all staff.
• Perform daily health checks on each account’s mailboxes to ensure smooth operations.
• Provide immediate support to all staff relevant to his/her clients, including guidance on processes, SOPs, and daily operations.
• Assist and monitor staff in day-to-day management of work focused on inbox clean-up, task scheduling, and time management.
• Assist and monitor staff in cases of mistakes and learning opportunities, ensuring incidents are promptly reported and resolved.
• Provide coaching and training to staff to promote continuous improvement and professional development.
• Ensure the quality of work for all staff, including specialists, by performing weekly quality audits in compliance with SOPs.
• Ensure that client preferences and information are captured and stored securely in line with SOPs and data protection policies.
• Identify process and knowledge gaps and offer short-term and long-term solutions to address these gaps.
• Conduct initial checks of requested leave dates, ensuring no resource shortages and forwarding them to the manager for final approval.
• Assist management in the roll-out of new processes, policies, or projects as required.
• Take on additional responsibilities assigned by the manager to promote growth and continuous improvement within the team.

Business Development Associate

Full Stack Developer, React/NodeJS

Customer Success Team Lead