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Product Manager

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full-time

Posted on:

Location Type: Remote

Location: TennesseeUnited States

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About the role

  • Perform deep-dive analysis into existing system architecture, data models, workflows, and integrations across the product ecosystem, particularly in Salesforce
  • Document current-state processes, data flows, and system interactions, identifying gaps, redundancies, and manual workarounds
  • Elicit and document business, functional, and non-functional requirements from stakeholders across Product, Engineering, Operations, Sales, and Marketing
  • Translate complex technical and operational findings into clear documentation, diagrams, and recommendations that can be consumed by both technical and non-technical audiences
  • Surface automation and integration opportunities that align to product strategy and roadmap priorities.
  • Identify integration opportunities between systems to improve data consistency, scalability, and operational efficiency
  • Support evaluation of how existing tools and platforms (e.g., CRM, marketing automation, contract management, analytics, portals) can be better leveraged to solve business problems
  • Work collaboratively in our product operating model in which we enable continuous discovery and delivery of solutions that achieve meaningful customer and business outcomes.
  • Own the product and integration strategy for the systems and workflows you analyze
  • Partner with Engineering to shape solutions, define scope, and make tradeoff decisions
  • Convert discovery outputs into well-defined backlogs, acceptance criteria, and delivery plans
  • Drive alignment across stakeholders on priorities, timelines, and expected outcomes
  • Assist in defining success metrics and validating that delivered solutions address the originally identified gaps
  • Serve as a connective layer between business needs, product strategy, and technical execution
  • Support ongoing product operations through QA testing, troubleshooting, and hands on assistance for users

Requirements

  • 5+ years of experience as a Business Analyst, Systems Analyst, Associate Product Manager, or similar role
  • Experience in the product operating model
  • Strong experience analyzing business processes, systems integrations, and data flows
  • Ability to understand and ask applicable questions about technical concepts such as APIs, data models, and system architecture
  • Proven ability to translate complex findings into clear documentation and actionable recommendations
  • Experience working closely with Product Managers and Engineering teams
  • Excellent communication and stakeholder management skills
  • Strong organizational skills and attention to detail
  • Experience owning product areas or leading initiatives from discovery through delivery
  • 2+ years of experience working with Salesforce from a produce management perspective preferred
  • Preferred experience working with relational databases and understanding how structured data models support scalable digital products preferred
  • Experience working in SaaS or B2B technology environments preferred
  • Familiarity with a wide range of sales enablement tools such as Salesforce, ZoomInfo, Gong, marketing automation platforms, contract lifecycle management tools, and analytics platforms preferred
  • Experience identifying and supporting automation initiatives preferred
  • Comfort creating process maps, system diagrams, and data flow diagrams preferred
Benefits
  • Competitive compensation package
  • Free individual employee medical coverage
  • Company subsidized dental and vision coverage
  • Dollar for dollar 401(k) match up to 6% of your salary with immediate vesting
  • Company-paid Short-Term and Long-Term Disability coverage
  • Employee Assistance Program to support your wellbeing and mental health
  • $1500 annual stipend for undergraduate/graduate college courses; $500 annual stipend for continuing education courses/certifications
  • Free snacks and beverages on-site
  • Brand new, state-of-the-art, tech-enabled work environment in downtown Nashville
  • Flexible/hybrid work culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysissystems analysisdata modelingprocess mappingsystem architectureAPIsdata flowsautomation initiativesQA testingdelivery planning
Soft Skills
communicationstakeholder managementorganizational skillsattention to detailcollaborationproblem-solvingdocumentationrecommendation translationtradeoff decision-makingalignment driving