Myriad Genetics

Part Time Patient Advocate – Hereditary Cancer

Myriad Genetics

part-time

Posted on:

Location Type: Remote

Location: Utah • United States

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Salary

💰 $42,500 - $48,900 per year

Job Level

Junior

About the role

  • Responsible for coordinating testing services for patients by reviewing test request forms and additional documentation.
  • Working with healthcare providers to complete the required documentation and sample submission.
  • Confirming insurance eligibility and benefit levels.
  • Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.
  • Employee will be on the phone approximately 60-80% of the time.
  • Independently manage assigned work and meet production and quality metrics.
  • Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes.
  • Identify issues and trends and collaborate with your team and leadership to develop best practices.
  • Participate in the Quality Assurance plan.
  • Comply with applicable CLIA and HIPAA regulations.

Requirements

  • High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor’s degree.
  • Fluent in Spanish is preferred/encouraged.
  • Excellent interpersonal and communication skills.
  • Preference given to higher net typing speed applicants.
  • Excellent listening, transcribing, and self-review skills.
  • PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  • Able to manage several tasks simultaneously, often under pressure.
  • Excellent organizational and task management skills and professional judgment.
  • Enjoys problem solving and identifying patterns.
  • Hardworking individual who loves working on a team and supporting others.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance eligibility verificationdocumentation reviewsample submissionquality assurancedata entrytyping speedproblem solvingtranscribingself-review
Soft Skills
interpersonal skillscommunication skillsorganizational skillstask managementprofessional judgmentteamworklistening skillsmultitaskingcollaboration