Myriad Genetics

Associate Sales Rep – Oncology

Myriad Genetics

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $82,000 per year

About the role

  • Serve as the primary contact for assigned areas and strategic accounts, including Surgeons, Oncologists, and Genetic counseling groups.
  • Handle inbound inquiries, billing, order management, and supporting Field Sales and internal teams.
  • Manage key accounts, implement projects on optimization/retention, and ensure customer satisfaction through proactive decision-making and problem resolution.
  • Partner with strategic accounts to ensure education and positive experiences through proactive contact, reviews, and goal-setting.
  • Participate in onboarding and service implementation, ensuring smooth workflows and provider education for long-term success.
  • Drive account growth through efficient workflows, process improvements, tailoring approaches to each account's needs and helping develop new features and services.
  • Use data to improve processes, track progress, and identify engagement opportunities.
  • Clearly articulate customer needs to internal teams, ensuring alignment and customer success.
  • Set and deliver on achievable milestones to support growth of the Oncology Business Unit.
  • Collaborate creatively to improve processes and drive growth, using team insights and data.
  • Leverage CRM tools and applications to drive ongoing operational enhancements.
  • Take initiative on projects, collaborate effectively, and mentor team members to ensure success.
  • Contribute to strategic vision and adapt sales and support strategies to meet customer needs effectively.

Requirements

  • Bachelor’s degree (B.A. or B.S.) preferred
  • 1+ years of sales support experience preferred; preferably in biotech, healthcare, medical devices, or pharmaceuticals.
  • Excellent presentation, training, coaching, and communication skills (both written and oral).
  • Strong interpersonal skills: active listening, coaching, advising, problem-solving, and facilitation.
  • Highly organized with attention to detail and ability to manage multiple assignments in a fast-paced environment.
  • Comfortable engaging customers remotely and in person.
  • Ability to handle sensitive and confidential information professionally.
  • Knowledge of Salesforce or similar CRM systems preferred.
  • Proficient in Excel preferred.
  • Working knowledge of HIPAA laws and patient privacy regulations preferred.
  • Flexible, self-motivated, and able to work independently.
  • Valid driver’s license and driving record meeting Myriad’s policy standards.
  • Ability to model and live corporate values and professional ethics.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales supportprocess improvementsdata analysiscustomer satisfactionproject managementaccount managementpresentation skillstraining skillscoaching skillsproblem-solving
Soft skills
interpersonal skillsactive listeningadvisingfacilitationorganizationattention to detailflexibilityself-motivationcommunication skillscollaboration