myPlace Health

Informatics Product Specialist

myPlace Health

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $102,000 - $130,000 per year

About the role

  • Collaborate closely with clinical stakeholders, operations, and development teams to ensure our EMR solutions are effective and transformative for patient care.
  • Lead projects and implementations that bridge the gap between technology and patient outcomes.
  • Deliver innovative, provider-friendly solutions that make a real difference in people’s lives.
  • Monitor EMR performance and adoption using qualitative feedback and quantitative data.
  • Drive continuous improvement by regularly evaluating end-user workflows and identifying opportunities to simplify outcomes.
  • Track readiness and intervene when performance, quality, usability, or adoption issues emerge.
  • Identify recurring skill and performance gaps and share themes with relevant stakeholders.
  • Ensure EMR solutions meet applicable regulatory, legal, and organizational standards.
  • Embed compliance into product design and delivery by collaborating with Compliance, Security/IT, and other stakeholders.
  • Maintain working knowledge of key healthcare regulations and standards and translate them into clear system requirements.
  • Own Agile product delivery practices, including backlog management, sprint planning, and release planning in partnership with Engineering and operational stakeholders.

Requirements

  • Mission-first, people-first: Passion and mission orientation for serving high-risk seniors and frail older adults.
  • A strong foundation to build on: Bachelor’s degree in Health Informatics or a closely related field (or equivalent relevant experience).
  • Hands-on EMR product experience: Proven product ownership/product management experience in healthcare IT with meaningful exposure to EMR/EHR platforms (Athena preferred where applicable; PACElogic a plus).
  • PACE fluency: Strong knowledge of PACE clinical workflows and the PACE operating environment, including regulations and compliance expectations.
  • Turn workflows into build-ready requirements: Demonstrated ability to translate clinical and operational workflows into clear product requirements (e.g., user stories, acceptance criteria, process maps).
  • Collaborative and cross-functional: Experience partnering with Clinical Ops, Care Delivery Ops, Quality, Health Plan Ops, IT, and Analytics to drive alignment, decisions, and adoption.
  • Product mindset with strong judgment: Grounded in product principles—asks “why,” prioritizes impact, iterates based on learning, and adapts quickly as needs evolve.
  • Comfort in Agile delivery: Familiarity with Agile (and/or SAFe), including backlog refinement, sprint ceremonies, UAT coordination, and release planning.
  • Data-driven prioritization: Comfortable defining and tracking KPIs and using insights to guide prioritization and continuous improvement.
  • Usability obsessed: Strong understanding of user experience principles and data-informed design, with a focus on adoption in clinical settings.
  • Compliance-aware by default: Working knowledge of healthcare privacy/security expectations (e.g., HIPAA) and comfort partnering on interoperability-related requirements.
  • Clear communicator through change: Able to communicate tradeoffs, set expectations, and support end users through workflow and system changes—especially in an early-stage environment.
Benefits
  • Competitive Pay & Total Rewards
  • Performance-Based Incentives
  • Ongoing Growth & Feedback
  • Plan for Your Future
  • Health Coverage that Fits Your Life
  • More Than Just Medical
  • Generous Time Off
  • Support for Your Learning
  • Family Comes First
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EMREHRproduct managementAgilebacklog managementsprint planninguser storiesacceptance criteriaprocess mapsdata-driven prioritization
Soft Skills
collaborativecross-functionalproduct mindsetstrong judgmentclear communicatormission orientationcomfort in changeusability focusedcontinuous improvementadaptability