Account Manager – Mid-Market
MYOB
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
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About the role
- Manage a portfolio of mid‑market accounting practices, building genuine, long‑term partnerships that help them succeed
- Drive new business growth across MYOB’s SME suite, consistently achieving monthly and quarterly targets
- Lead partner conversations that spark insight, uncover needs and support digital transformation and cloud migrations
- Stay proactive with daily outreach and partner engagement — typically 10 calls, 2 meetings and new opportunity creation
- Collaborate with cross‑functional teams to deliver tailored programs that boost product adoption and partner outcomes
- Spot risks early and take action to retain SME subscriptions, ensuring partners continue seeing value in MYOB
- Maintain strong CRM hygiene, forecasting accuracy and pipeline to stay ahead of the game
Requirements
- Experience in SaaS, technology or professional services in Account Management, BDM or AE roles, you know how to build relationships and create momentum
- Demonstrate a proactive approach with a passion for uncovering opportunities and helping customers grow
- Any exposure to the accounting or SME ecosystem is a bonus, but not essential.
- Strength in consultative selling, you’re confident leading value‑led conversations that influence partners
- Strong commercial judgement and the ability to thrive in a high‑volume portfolio environment
- A customer‑first approach that balances acquisition with retention
- Clear, engaging communication and a collaborative outlook
Benefits
- Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
- Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
- Benefit from our partnership with Sonder, which supports the wellbeing of our team members
- Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
- Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
- Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSaccount managementbusiness developmentconsultative sellingdigital transformationcloud migrationsCRM hygieneforecasting accuracypipeline management
Soft Skills
relationship buildingproactive approachcustomer-first approachclear communicationengaging communicationcollaborative outlookcommercial judgementconsultative skills