MVM, Inc.

Manager

• Organizing, planning, managing, scheduling, staffing, and setting goals for the 24/7 Command Center operations.
• Track work orders closely in MVM’s proprietary system.
• Run reports and recommend process/systems improvements.
• Point of contact for Site Managers and will interact with the client, as needed.
• Implement and enforce company’s and clients’ policies and procedures.
• Ensure accurate and consistent data collection to support real-time operational decision-making.
• Perform data quality and analysis of company’s Power BI reports.
• Monitor employee schedules and workflow based on activity volume.
• Responsible for staff recruiting, performance evaluations, training, and development of Command Center staff.

Command Center Manager