Site Manager – Field

MVM, Inc.

Site Manager overseeing field operations for MVM, Inc. Responsible for compliance, quality control, and staff management.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

The Site Manager has oversight and responsibility for a particular region and/or field offices for an assigned contract
Responsible for oversight of all aspects of administrative, technical, operational, contractual, and financial components of the program
Responsible for the company’s quality control plan and implementing established workflows, policies, procedures and protocols, and fiscal accountability for work performed on their office
Enforce program changes as specified by the Program Manager and Deputy Program Manager and disseminate guidance to personnel
Ensure ongoing program-wide compliance with contract and company policies, procedures, and guidance, with applicable laws and regulations
Implements, monitors, and ensures the effectiveness of the company’s quality control plan and training programs
Escalates concerns and suggests improvement to the Program Manager
Maintain a consistent level of communication with all employees, other departments, executive management, interacting with high level authorities between agencies
Ensures uniform processes and procedures are implemented and executed across all program offices
Conduct weekly meetings with supervisors to ensure adherence with company and project processes, address any field concerns and elevate issues to Deputy Program Manager for resolution
Assist with schedule management on a weekly basis and ensures staffing is consistent, while maintaining enough flexibility to meet project demands and customer needs
Responsible for monitoring staff utilization and controlling overtime
Conduct random in-person spot checks during field site visit events to ensure contract compliance
Prepare and conduct Site Supervisor evaluations; coaching and corrective action; recommend salary increases for Site Supervisors
Manage and review all schedules on a weekly basis and ensure staffing is consistent and fair in the company’s scheduling database while maintaining enough flexibility to meet project demands
Ensure changes made to the schedule are communicated in a timely manner
Track and monitor weekly and monthly labor hours; approves time sheets and expense reports for staff
Manage and approve all leave requests on a weekly basis
Conduct interviews with candidates for various site positions
Attend and provide an overview of the site operations during each new hire training class
Identify future staffing needs with input from Site Supervisors and Operations Manager
Identify inappropriate employee behavior and or performance issues in collaboration with Site Supervisors and People Services and address through corrective and or disciplinary action
Work with People Services to document progressive discipline actions
Provide recommendations for updates to SOPs to Project Manager and Deputy Program Manager
Ensure that the program is in compliance with quality control standards, training and contractual requirements, but also meets other or exceeds other standards, as necessary
Ensure compliance with the company’s policies and procedures and ensures changes are communicated to the team, as necessary
Assist Program Manager with the development and refinement of policy interpretation, guidelines, and procedures that will improve or enhance service delivery of the program
Manage the financial aspects of all projects and ensures the proper utilization of all staff including limiting overtime hours for all staff
Monitor Power BI to ensure timely, accurate and consistent data collection
Monitor the effectiveness of IT systems and brings any changes and improvements to the IT Steering Committee for implementation

Requirements

What you’ll need

Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree)
Have at least two years or more of documented experience in a field related to law, social work, detention, corrections, or similar occupational area
Demonstrate management and supervisory experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment
2 years’ experience managing employees in a similar program environment
Able to foster strong business relationships with internal and external customers and employees at all levels and across multiple stakeholders
Ability to leverage technology to manage contract requirements and improve complex processes and procedures while also managing expectations of stakeholders and employees
Collaborate across all operational support areas to ensure company best practices are continuously incorporated and consistently executed across the program
Strong oral, written, and interpersonal communication skills
Must have investigative, analytical skills and report writing experience
Valid driver's License, clean driving record
Must be accessible by mobile phone 24/7/365
Availability to travel regularly within the United States

Benefits

Comp & perks

Flexible schedule to support a 24/7/365-day operation

ATS Keywords

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Hard Skills & Tools

Project ManagementReport WritingData MonitoringSchedule ManagementFinancial Oversight

Soft Skills

Interpersonal CommunicationRelationship BuildingCoaching and MentoringProblem Solving

Certifications

Valid Driver's License