MUTT DATA

Lead Product Account Manager

MUTT DATA

full-time

Posted on:

Location Type: Remote

Location: Argentina

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Job Level

Senior

About the role

  • Serve as customers’ primary point of contact, ensuring their engagement, retention, and satisfaction with our platform.
  • Supervise and lead strategic campaigns autonomously, being responsible for the planning and revision of campaigns leveraging our proprietary platform.
  • Structure insightful analyses to improve and understand campaigns’ performance.
  • Provide reports and identify challenges, opportunities, and recommendations for our customers.
  • Work closely with the product team to communicate client feedback, pain points, and feature requests.
  • Assist in troubleshooting and resolving tracking, attribution, or integration issues in collaboration with data science and engineering teams.
  • Guide and support team members in campaign analysis, reporting, and client communication.
  • Coordinate the day-to-day work of a small team (1–2 people), helping prioritize tasks and ensuring alignment with client objectives.
  • Expertly troubleshoot and resolve escalated customer issues.
  • Stay up to date with our latest features and industry trends to continuously add value to clients.

Requirements

  • 5+ years of experience in account management, client success, or digital marketing consulting.
  • Experience leading projects or coordinating small teams.
  • Strong Excel skills (to be demonstrated).
  • Advanced knowledge of paid media optimization (2+ years).
  • Ability to analyze campaign data and translate insights into actionable recommendations.
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Advanced English.
  • Nice to have: experience managing and growing relationships with enterprise-level clients, Meta/Google certifications, and experience with AI-driven marketing or optimization platforms.
  • Portuguese proficiency (conversational level)
Benefits
  • 🌍 Remote-first culture – work from anywhere!
  • 🚀 In-Company English Lessons.
  • 💪 Wellhub or sports club stipend to stay active
  • 🚀 AWS, DBT, Google Cloud, Azure & Databricks certifications fully covered
  • 🍕 Food credits via Pedidos Ya – because great work deserves great food.
  • 🎂 Birthday off + an extra vacation week (Mutt Week! 🏖️)
  • 🤝 Referral bonuses – help us grow the team & get rewarded!
  • ✈️🏝️ Annual Mutters' Trip – an unforgettable getaway with the team!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Excelpaid media optimizationcampaign analysisdata analysistroubleshootingattributionintegration
Soft Skills
communicationproblem-solvingstakeholder managementteam leadershipclient engagementcustomer satisfaction
Certifications
Meta certificationGoogle certification