Mutiny

Operational Community Manager, FPS Gaming

Mutiny

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $70,000 - $80,000 per year

Job Level

Junior

About the role

  • Manage the deployment and publishing of content across all social media platforms.
  • Partner with lead CMs and Account team to ensure final assets are deployed correctly and on schedule.
  • Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data.
  • Maintains organization of all creative assets on the team’s internal servers and drives.
  • Ability to QA assets and copy before reviews/final delivery.
  • Share final assets and post copy to publishing tracker and regional teams once approved by client.
  • Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker.
  • Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting including, positive, neutral, and negative sentiment, common community FAQs and screenshots of community conversations.
  • Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate.
  • Monitor competitors, partners, and well-known creators for opportunities to engage or amplify.

Requirements

  • 1-3 years of experience in supporting a Brand’s social media account
  • 1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool.
  • Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool.
  • You have a love for all things social media and live/breathe gaming
Benefits
  • unaccrued time off
  • sick time
  • paid company holidays
  • medical/dental/vision insurance
  • life insurance
  • disability insurance
  • maternity/paternity benefits
  • 401(k) for regular full-time employees
  • access to TPG Academy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community managementcontent deploymentcontent publishingquality assurancesentiment analysiscreative presentationdata analysissocial media strategyscheduling management
Soft Skills
organizationcommunicationcollaborationcreativityanalytical thinking